JOB SUMMARY:

In addition to the responsibilities listed below, this individual contributor position is also responsible for providing high-quality analytical and methodological consulting to evaluate the efficacy/effectiveness and safety of clinical interventions and new medical technologies of strategic importance to the organization. This includes conducting systematic or rapid evidence reviews, meta-analyses, cost-effectiveness and other analyses to answer clinical questions; critically evaluating the research methods and statistical findings of health outcome studies retrieved from systematic searches of the medical literature; and using established frameworks and tools to evaluate, grade, summarize and present findings on the quality of the evidence.
This position is also responsible for educating stakeholders, providing consultation on evidence-based methods, presenting findings of evidence assessments, and facilitating consensus for the development of clinical recommendations and evidence statements to support decision making for diverse stakeholders (e.g., regional clinical leaders, quality improvement, care management, business consulting, resource utilization, member services, benefit policy development, and administrative and operations staff). This includes identifying, evaluating, and informing senior leaders of clinical interventions to improve clinical and operational quality, efficiency, and affordability of health care. This also includes identifying relevant information from industry, health plan, regulatory, government, and other sources to inform decision making related to clinical guidelines, medical technologies, and evidence-based implementation strategies.

MINIMUM QUALIFICATIONS:

• Minimum one (1) years of experience conducting systematic reviews of medical literature, critically evaluating research methods and statistical findings of published studies, interpreting and applying clinical biostatistics, developing evidence-based clinical recommendations and policies based on these findings, facilitating consensus and presenting and disseminating results to senior leaders.
• Minimum one (1) years experience in applied quantitative research methods, analysis and biostatistics.
• Minimum one (1) years experience working with established frameworks and tools to evaluate, grade and summarize the quality of scientific evidence.
• Masters Degree in Public Health, Clinical Epidemiology, Health Services Research, Biostatistics, Health Technology Assessment, Health Economics, or related quantitative Social Science field and minimum one (1) years experience in consulting, data analytics, or project management in clinical operations or a health care environment, or a directly related field.

ADDITIONAL REQUIREMENTS:

• Knowledge, Skills, and Abilities (KSAs): Quantitative Research Methods; Evidence-Based Medicine Principles; Change Management; Business Process Improvement; Creativity; Applied Data Analysis; Conflict Resolution; Consulting; Managing Diverse Relationships; Risk Assessment; Service Focus; Requirements Elicitation & Analysis; Business Acumen; Negotiation; Business Relationship Management
  PrimaryLocation : California,Pasadena,Walnut Center - Regional Offices
  HoursPerWeek : 40
  Shift : Day
  Workdays : Mon, Tue, Wed, Thu, Fri
  WorkingHoursStart : 08:00 AM
  WorkingHoursEnd : 05:00 PM
  Job Schedule : Full-time
  Job Type : Standard
  Employee Status : Regular
  Employee Group/Union Affiliation : NUE-SCAL-01|NUE|Non Union Employee
  Job Level : Individual Contributor
  Job Category : Professional Services
  Department : Regional Offices - Pasadena - Rgnl Mg Adm-Med Tech & Guidlns - 0806
  Travel : No
  Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status.

For jobs where work will be performed in unincorporated LA County, the employer provides the following statement in accordance with the Los Angeles County Fair Chance Ordinance. Criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

• Consistently supports compliance and the Principles of Responsibility (Kaiser Permanente’s Code of Conduct) by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable federal, state, and local laws and regulations, accreditation, and licensure requirements (where applicable), and Kaiser Permanente’s policies and procedures.
• Models and reinforces ethical behavior in self and others in accordance with the Principles of Responsibility, adheres to organizational policies and guidelines; supports compliance initiatives; maintains confidences; admits mistakes; conducts business with honesty, shows consistency in words and actions; follows through on commitments.
• Job duties with at least occasional or possible access to: (1) patients, the general public, or other employees; (2) confidential protected health information and other confidential KP information (including employee, proprietary, financial or trade secret information); (3) KP property and assets, for example, electronic assets, medical instruments, or devices; (4) controlled substances regulated by federal law or potentially subject to diversion.

ESSENTIAL RESPONSIBILITIES:

• Pursues effective relationships with others by proactively providing resources, information, advice, and expertise with coworkers and members. Listens to, seeks, and addresses performance feedback; provides mentoring to team members. Pursues self-development; creates plans and takes action to capitalize on strengths and develop weaknesses; influences others through technical explanations and examples. Adapts to and learns from change, challenges, and feedback; demonstrates flexibility in approaches to work; helps others adapt to new tasks and processes. Supports and responds to the needs of others to support a business outcome.
• Completes work assignments autonomously by applying up-to-date expertise in subject area to generate creative solutions; ensures all procedures and policies are followed; leverages an understanding of data and resources to support projects or initiatives. Collaborates cross-functionally to solve business problems; escalates issues or risks as appropriate; communicates progress and information. Supports, identifies, and monitors priorities, deadlines, and expectations. Identifies, speaks up, and implements ways to address improvement opportunities for team.
• Serves as part of a consultant team to ensure the alignment, buy-in, and coordination of diverse stakeholders to drive successful initiatives and projects within care delivery or clinical settings within a technical area or workstream by making significant contributions to projects to identify and resolve issues of importance to the organization; identifying and ensuring representation and inclusion of appropriate stakeholders and team members; building rapport and partnerships with stakeholder teams, third party vendors, and senior management to produce results that are outcome driven; working with stakeholders to develop goals and set the prioritization of deliverables; discussing involvement of key processes (e.g. quality management, project change management, communication) and facilitating decisions necessary for the delivery of initiatives; communicating tough issues to stakeholders while maintaining an independent perspective; developing written materials for senior management other key clients; and making formal presentations and providing reports to various audiences as appropriate.
• Develops requirements for clinical, process, or system solutions within assigned technical area(s) by interfacing stakeholders and cross-functional teams as appropriate; leveraging multiple requirements gathering methodologies to identify clinical, functional, and non-functional requirements; developing and documenting comprehensive case studies to assess the costs, benefits, and ROI of proposed solutions.
• Provides insight and supports the development and implementation of clinical initiatives, systems, and/or processes to a desired future state by maintaining a working understanding of how current processes impact clinical operations across one or more technical areas; mapping current state against future state processes; identifying the operational impact of requirements on upstream and downstream solution components; providing options and recommendations to management and clinical stakeholders on how to integrate solutions and deliverables with current systems and processes; and identifying and validating value gaps and opportunities for process enhancements or efficiencies.
• Supports clinical or care delivery strategy and organizational alignment and prioritization of clinical initiatives by defining, developing, and evaluating performance metrics, standards, and methods to establish success; collaborating with multiple stakeholders, often with competing/conflicting objectives, to ensure cohesive and reachable metrics; and managing assigned initiatives or portfolio to ensure delivery of measurable results and alignment with strategic objectives.
• Serves as an advocate of continuous learning and professional development by keeping abreast of industry practices, standards, and benchmarks; attending and participating in roadshows, conferences, and speaking events; contributing to the ongoing enhancement and innovation of clinical consulting practices, standards, and methods across KP; serving as an advocate to ensure continuous learning and improvement is championed as a people strategy; and providing training and guidance to stakeholders as appropriate.
• Manages moderately complex projects or project components by coordinating stakeholder contacts; recommending or assigning team resources based on project needs and team member strengths; consulting in the development, analysis, and management of project plans, including proposed project structure, approach and work plan; coordinating project schedules and resource forecasts; proactively monitoring and identifying project or clinical initiative risks, issues, and trigger events; developing mitigation plans and strategies; and resolving or escalating risks or issues as appropriate.
• Participates in change management activities associated with care delivery or clinical initiatives by engaging stakeholders to obtain support and buy in for changes; collaborating with management, project champions, and clinical owners to communicate and align improvement initiatives with strategic objectives; using appropriate change management methods and approaches; and ensuring stakeholders embrace a change management mindset, understand intent and purpose, and support a culture of change.
• Performs data analyses to support care delivery or clinical initiatives by using appropriate data analysis tools and approach to assess performance; deploying suitable data gathering and analysis methods (e.g., process observation, hard data, etc.); defining data requirements and obtaining customer agreements, including customer requirements as appropriate; conducting analyses and performing experimental tests to evaluate the effectiveness of clinical solutions; identifying and alleviating risks through data-driven analysis; and preparing and sharing data/analysis summaries and incorporating into action plans as appropriate.
• Supports vendor management as required by assisting with reviews of vendor performance levels; ensuring service level agreements are met; and partnering with Procurement and/or Legal to develop service level and/or scope of work agreements as appropriate.
• Monitors compliance of work activities by ensuring project plans and team members adhere to KP, departmental, and/or clinical policies and procedures.

For jobs where work will be performed in unincorporated LA County, the employer provides the following statement in accordance with the Los Angeles County Fair Chance Ordinance. Criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

• Consistently supports compliance and the Principles of Responsibility (Kaiser Permanente’s Code of Conduct) by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable federal, state, and local laws and regulations, accreditation, and licensure requirements (where applicable), and Kaiser Permanente’s policies and procedures.
• Models and reinforces ethical behavior in self and others in accordance with the Principles of Responsibility, adheres to organizational policies and guidelines; supports compliance initiatives; maintains confidences; admits mistakes; conducts business with honesty, shows consistency in words and actions; follows through on commitments.
• Job duties with at least occasional or possible access to: (1) patients, the general public, or other employees; (2) confidential protected health information and other confidential KP information (including employee, proprietary, financial or trade secret information); (3) KP property and assets, for example, electronic assets, medical instruments, or devices; (4) controlled substances regulated by federal law or potentially subject to diversion