Clinical Consultant

at  Philips

JOB DESCRIPTION

We currently have an exciting opening for a Clinical Consultant to join our Solutions in EI/RI Enterprise Radiology Informatics (RI) – to be a part of our remote based team to cover our install base across the UK&I and will part of Northern Europe Region.
Be part of a team connecting patients with hospitals, helping to make a difference, and improving lives every day. You will be working at the leading edge of healthcare innovation as part of our expert and fast-growing Informatics Team.
You will be part of the EI/RI (Enterprise Radiology Informatics) Professional Services Team. You will have the opportunity to support the solutions installations deployed throughout the UK & Ireland, providing applications consultation and workflow expertise to customers. Occasional support requests are made to the UK Application team for support across the globe, therefore occasional national & international travel is expected.
You will report directly to the EI RI S&SD Clinical Consultant Implementation Leader Northern Europe.

YOU SHOULD HAVE THE FOLLOWING SKILLS AND EXPERIENCE:

• Degree in Clinical Radiography, Healthcare Sciences or Healthcare Informatics is preferred.
• Experience within the Allied Health Professional sciences.
• A proven track record in applications consulting and/or training.
• Experience in x-sectional imaging/mammo/3D recon.
• IT literacy skills are essential.
• IT background desirable.
• Strong team player.
• Excellent oral and written English language skills.
• UK driving license.
• Ability and willingness to travel both Nationally and Internationally.

• The implementation of EI/RI solutions (remotely, on-site and classroom based):
• Training; customer on RIS and PACS and other RI solutions.
• Identifying and developing imaging workflow in radiology and across a variety of other departments.
• Image display optimisation (clinical background an advantage).
• Clinical workflow validation and optimisation.
• Ongoing support (remote, on-site and classroom based):
• Application training and support.
• Application remote diagnostics.
• Incident triage remote support.
• Training.
• Sales support and Demos.
• Representing the main customer EI/RI interface and will be required to demonstrate both strong interpersonal skills and a high degree of customer care.
• Setting up and running training courses for customers and EI/RI personnel.
• Provide support to the Sales Team for Pre-Sales Tenders, customer webinars and User Group days Virtually and face to face Philips Workshops.
• Provide product demonstrations and attend to demonstrate at exhibitions when required.
• Collect Voice of Customer (VoC) input