Working alongside an internal Project Manager and Technical Consultant while supporting multiple customer deployments. Engaging with clinical sponsors, which may include clinical educators, nurse managers, department heads and executives.
Supporting pre/post deployment data collection to demonstrate effectiveness of clinical solutions. Effectively communicating project status, issues, and delays with internal teams. Guiding the customer in the testing of workarounds, clinical integration, and new functionality of Philips solutions.
Conducting workflow analysis and consult on workflow adaptation to ensure successful implementation of new functionality or solutions. Engaging customers on detail and nuance of chosen solutions to determine a design that meets technical needs and gives clinical value. Working with technical team members to translate design into customer build.
Through consultation, ensure proper testing of the system and obtain customer clinical stakeholder acceptance. In collaboration with the customer, establish a comprehensive training plan to provide for a smooth transition of the solution to the customer.
Gaining complete knowledge of relevant solutions per modality. Attending seminars and training sessions is necessary to maintain an appropriate level of professional competence and/or licensure. Initiating innovations and advances to improve processes, procedures, documentation, and approaches to maximize position effectiveness.
The position is fully remote with up to 50% travel.