Job description

Medical Office Assistant — Part-Time, Virtual

NAAM Health | Remote | BC-based applicants preferred

Pay: $20–25/hour, depending on experience

Hours: 5–15 hours per week initially, with potential to grow

NAAM Health is a physician-led virtual program focused on lifestyle medicine for better mental health. We’re looking for a reliable, organized and personable Medical Office Assistant to help patients feel supported and keep daily operations running smoothly.

What you’ll do

• Manage referrals, appointment scheduling, reminders and follow-ups.
• Help patients complete intake forms and get started with the program.
• Respond to patient inquiries and coordinate communications with referring clinics.
• Maintain accurate patient records, forms and faxes in ARYA EMR.
• Support virtual group sessions and track patient participation.
• Assist with MSP billing and general clinic administration.

What we’re looking for

• Previous MOA or medical administrative experience.
• Warm, professional communication and strong organizational skills.
• Confidence working independently with technology and virtual platforms.
• Careful attention to patient privacy and confidentiality.
• Experience with BC healthcare, MSP billing or ARYA EMR is an asset.
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