CLINICAL COORDINATOR at Apis Services Inc

Lower Merion Township, Pennsylvania, United States -

Full Time

Start Date

Immediate

Expiry Date

18 Feb, 26

Salary

0.0

Posted On

20 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Effective Communication, Ethical Practice, Leadership and Accountability, Collaboration, Cultural Humility, Problem Solving and Conflict Resolution, Adherence to Policies and Procedures, Community Mental Health, Multidisciplinary Teamwork, Care Coordination, Electronic Health Record, Microsoft Office, Time Management, Advocacy, Resource Connection, Education

Industry

Non-profit Organizations

Description

Position Purpose A Clinical Coordinator will function as the connection between the health care system and community resources to coordinate efforts that support the person in achieving their goals, improving their quality of life in the community. A Care Coordinator is responsible for working with LMCMS participants to increase and enhance their social and natural supports in the community to promote positive outcomes. Clinical Coordination is a person-centered approach that strives to meet the needs and preferences of individuals while strengthening the caregiving capabilities of families and service providers. This work not only improves the person’s experience of care but can help improve health outcomes in collaboration with the rest of the team. Major Responsibilities * Organize care activities and share information with all relevant stakeholders around participants’ care to achieve safer and more effective treatment outcomes. * Coordinate care across the spectrum of health services, including behavioral and physical health care, as well as social services, housing, educational systems, and employment opportunities as necessary to facilitate wellness and recovery of the whole person. * Collaborate with RHD programs and outside providers to coordinate care, to proactively identify individuals who have multiple or complex medical, social, and/or psychosocial needs, to advocate for individuals and their families, and to identify individuals who are at risk of developing complex needs during an acute episode of illness. * Serve as an educator of all stakeholders, including LMCMS staff and the community, regarding the care coordination process and specific health-related issues * Work with individuals in person, over the phone, and virtually to review and update their plan of care and progress towards their goals. Follow through on plans, address barriers and challenges together, and identify next steps before next contact. Conduct regular review and analysis of each individual's care to ensure they are linked with all available resources. * Coordinate treatment/discharge planning activities with individuals and hospital social workers for individuals admitted to inpatient care. This * includes scheduling follow-up appointments, addressing barriers to those appointments, making sure the discharge plan is complete, and confirming availability of necessary supplies/medications. Complete clinical reviews of inpatient admissions to identify ways to prevent future hospitalizations. * Connect individuals with applicable resources through referrals and assess individuals’ ability to follow through with skill development, advocacy, or other forms of tangible supports. * Review individual cases at weekly care coordination meetings to develop solutions to challenges and identify communication needed with internal/external team members. * Document care coordination activities in the Electronic Health Record and elsewhere as required accurately, completely, and timely via progress notes, hospitalization logs, written reports, and shared documents. * Maintain a 48-hour standard for contact with individuals and external providers across all methods of communication. * Take on personal development and training opportunities. * Work on site, virtually, and in the community, as needed. * Maintain a 40-hour work week that may include occasional evenings or weekends. The daily schedule is to be arranged with the Integrated Health Manager and/or Care Coordination Supervisor. * Other duties as assigned. Job Qualifications and Competencies Education and Experience: * Bachelor's Degree Required * Master’s Degree in the Human Service field preferred Job Qualifications: * 2 years working in Community Mental Health and knowledge of local mental health systems. * Experience working with a multidisciplinary team, including psychiatrists, medical assistants, therapists, and mobile supports. * Experience working in an Outpatient setting preferred. * Valid driver's license and reliable mode of transportation. Must be willing to travel off site. * Proficient with Microsoft Office (Outlook, Word, Excel, PowerPoint). * Experience using an Electronic Health Record. * Comfortable making connections with local providers (hospitals, primary care/specialist offices). * Experience working with individuals with serious mental health diagnoses. * Team player, good communication skills, and strong time management skills. Job Competencies * Effective Communication: Ability to clearly and respectfully communicate with residents, families, staff, and external agencies. Demonstrates active listening and ensures transparency in all interactions. * Ethical Practice: Upholds confidentiality, integrity, and ethical standards in all interactions and decisions, ensuring the rights and dignity of residents are prioritized. * Leadership and Accountability: Provides clear direction to staff, models positive behaviors, and takes responsibility for the success of the residential program. Holds self and team members accountable for meeting expectations and standards. * Collaboration: Works collaboratively with other professionals, families, and community partners to ensure quality care and services are provided to residents. * Cultural Humility: Demonstrates respect for and understanding of the diverse backgrounds, needs, and perspectives of residents, staff, and families, fostering an inclusive and supportive environment. * Problem Solving and Conflict Resolution: Approaches challenges with a solution-focused mindset, resolving issues in a fair and timely manner, while maintaining professionalism and promoting a positive atmosphere. * Adherence to Policies and Procedures: Ensures compliance with all regulatory and organizational standards, maintaining a safe, respectful, and efficient residential environment Physical Demands and Working Conditions Network Functions Equipment/Machines: Physical Demands * Maintain and abides by OSHA requirements and guidelines * Observes all Fire and Safety Policies and Procedures * Observes all Fiscal/Office/ HR Personnel Policies and Procedures * Observes all HIPAA Policies and Procedures and maintains confidentiality * Attends all required and scheduled trainings and meetings * Always maintain a professional demeanor and exercise good judgement in all areas of employment duties * VEHICLE REQUIREMENTS * Current driver’s license, driver registration and a functional vehicle * EQUIPMENT OPERATIONS * Telephone: Cellular - Multi-line, Calculator, Copier, Fax, Computer * COMPUTER SOFTWARE APPLICATIONS * Has knowledge of each program * Knowledge of Office software programs * Individual must be able to meet physical requirements of the job: * Sitting at a meeting table or desk – * Lifting – 50lbs or more Reaching – Lifting – Bending – Standing – Stooping – Twisting - Climbing steps - Driving a vehicle * Environment(s) is modern, well-lit office facilities in multiple locations * Multiple levels of stairs with access by elevator 5. ACCIDENT, HEALTH HAZARD AND SECURITY KNOWLEDGE * Bloodborne Pathogens, Right To Know, HIPAA, Security Acts, Fire & Safety Apis Services Inc. (a wholly owned subsidiary of Inperium, Inc.) provides a progressive platform for delivering Shared Services to Inperium and its Constellation of affiliate companies.Apis Services provides equal employment opportunities for all employees and applicants for employment in compliance with all federal and all applicable state and local laws and regulations, including nondiscrimination in hiring and employment. All employment decisions are made without regard to race, color, religion, gender, national origin, ancestry, age, sexual orientation, gender identity and expression, disability, genetic information, marital status, pregnancy/childbirth, veteran status or any other basis protected by law. This policy of non-discrimination and equal employment opportunities extends to every phase and aspect of hiring and employment.

Responsibilities

The Clinical Coordinator organizes care activities and coordinates across various health services to support individuals in achieving their goals. They collaborate with stakeholders, advocate for individuals, and ensure effective communication and resource linkage.