Clinical Coordinator - Dr. Kaiser at TSAOG Orthopaedics & Spine

San Antonio, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

02 Jun, 26

Salary

28.31

Posted On

04 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication, Interpersonal Skills, Organization, Multitasking, EHR Systems, Office Software Proficiency, Medical Terminology, Patient Focus, Administrative Tasks, Scheduling, Record Maintenance, Insurance Verification, Billing Inquiries, Patient Flow Management, Data Entry

Industry

Hospitals and Health Care

Description

Description Job Title: Clinic Coordinator Job Summary: We are seeking a dedicated and organized Patient Coordinator to join our healthcare team. The ideal candidate will be responsible for managing patient interactions, ensuring a smooth and efficient patient experience, and supporting the administrative functions of our practice. Key Responsibilities: - Serve as the primary point of contact for patients, addressing inquiries and providing information about services. - Schedule and confirm patient appointments, ensuring optimal use of time and resources. - Maintain accurate patient records and ensure compliance with privacy regulations. - Assist patients with insurance verification and billing inquiries. - Coordinate communication between patients and healthcare providers to facilitate care. - Manage patient flow and ensure a welcoming environment in the office. - Handle administrative tasks such as filing, data entry, and maintaining office supplies. -Enters clinical charges into EMR. -Documents patient phone calls, prescription refill messages, and obtains physician signature. -Manages clinical risk issues for patients/physician. -Ensures patient phone calls are retrieved and returned in a timely manner. -Works with Medical Administrative Assist on phone and Athena documentation tasks (buckets). -Monitors and works “Hold” buckets on Athena Dashboard, assists Professional Reimbursement Department on resolving open claims. -Addresses concerns and/or complaints from patients, vendors, and staff members; escalates to Clinic Manager as needed. -Analyzes average patient wait times and makes recommendations for improvement as needed. -Coordinates Physician meeting schedules, to include finding solutions where scheduling conflicts may exist. -Coordinates On-Call rounding lists of patients. -Ensures regulatory compliance and reports any issues to Clinic Manager as they arise. -Requires predictable and consistent attendance. Requirements Skills and Qualifications: - Excellent communication and interpersonal skills. - Strong organizational and multitasking abilities. - Proficiency in using electronic health record (EHR) systems and office software. - Ability to work effectively in a fast-paced environment. - Knowledge of medical terminology and healthcare processes is a plus. - Compassionate and patient-focused attitude. -Requires regular and predictable attendance. We are an equal opportunity employer and welcome applications from all qualified individuals. #Clinic1

Responsibilities

The Clinical Coordinator serves as the primary point of contact for patients, managing scheduling, handling inquiries, and ensuring a smooth patient experience. Key duties include maintaining accurate records, assisting with insurance and billing, coordinating communication between patients and providers, and handling various administrative tasks like data entry and charge entry into the EMR.