Clinical Coordinator Float at TSAOG Orthopaedics & Spine

San Antonio, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

24 May, 26

Salary

28.31

Posted On

23 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Clinical Coordination, Staff Interaction, Resource Utilization, Schedule Management, Patient Wait Time Reduction, Surgical Scheduling, Patient Advising, Financial Counseling Referral, Charge Entry, Test Coordination, Documentation, Risk Management, Complaint Resolution, Data Analysis, Conflict Resolution, Regulatory Compliance

Industry

Hospitals and Health Care

Description

Description Position Status: Full-Time Supervisor: Clinic Administrator What You’ll Do: Interaction with administrative and clinical staff including front desk, medical records, nursing, and ancillary services (when applicable) to ensure maximum utilization of resources and the efficient delivery of services. Oversees the day-to-day clinic activities and schedule in an effort to reduce patient wait times, and reduce overtime expenses. Assists physician to ensure clinic runs smoothly and on time. Schedules patient for surgery and advises patients of pre-surgical requirements to include laboratory orders and/or x-rays. Reviews surgical documents with patients. Advises patients of co-payment, co-insurance or other out-of-pocket expenses prior to surgery and refers patient to a financial counselor when necessary. Maintains surgical schedule and serves as liaison between staff and authorization department. Enters surgical/clinical charges into Athena, or directs charge tickets to reception specialist when appropriate. Coordinates scheduling of patient’s tests, ensuring follow-up appointments with physician are scheduled. Documents patient phone calls, prescription refill messages, and obtains physician signature. Manages clinical risk issues for patients/physician. Ensures patient phone calls are retrieved and returned in a timely manner. Monitors and works “Hold” buckets on Athena Dashboard, assists Professional Reimbursement Department on resolving open claims. Addresses concerns and/or complaints from patients, vendors, and staff members; escalates to Clinical Services Manager as needed. Analyzes average patient wait times and makes recommendations for improvement as needed. Communicates with staff and physician on a regular basis to ensure quality of service and needs by the physician and patients are successfully met. Coordinates Physician personal and meeting schedules, to include solutions where scheduling conflicts exist. Coordinates On-Call rounding lists of patients. Ensures regulatory compliance and reports any issues to Clinical Services Manager as they arise. Requirements What You’ll Need: High School Diploma or equivalent. Nationally Registered Medical Assistant Certification required (must be obtained within 6 months of hire and/or must be kept current). Minimum of two years clinical experience. Must have clinical knowledge. Familiar with automated practice management systems such as Athena. Must be familiar with health insurance requirements as it relates to medical reimbursement (i.e., deductibles, co-pays, etc.).. Must demonstrate strong leadership and effective communication skills. Excellent planning, organization and managements skills. Ability to multi-task, works in a fast-paced work environment, and demonstrates team cooperation is required.. Other duties to be assigned as necessary and may vary at times, as needed by your immediate supervisor or as directed by the company. Requires prolonged standing, sitting, stretching, and some bending. Requires eye hand coordination and manual dexterity sufficient to operate a keyboard, photocopies, telephone, and other equipment. Requires normal range of hearing and eyesight to record, prepare and communicate appropriate information to patients and team members. Normal but fast-paced work environment. #Clinic1

Responsibilities

This role involves overseeing daily clinic activities, managing schedules to reduce patient wait times and overtime, and assisting physicians to ensure smooth operations. Responsibilities also include coordinating surgical scheduling, advising patients on pre-surgical requirements and costs, and managing clinical documentation and charge entry.