Clinical Coordinator at Ohio s Hospice Inc

Columbus, Ohio, United States -

Full Time

Start Date

Immediate

Expiry Date

21 Jan, 26

Salary

0.0

Posted On

23 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service Skills, Effective Communication, Triage Calls, Documentation, Friendly Behavior, Professional Manner, Patient Needs Evaluation, Driving Skills, Computer Skills, Criminal Background Check, Drug Screen

Industry

Hospitals and Health Care

Description

What You Should Know About the Clinical Coordinator * This is a FT position, hours will be approximately 8am-4:30pm * This is an onsite position at our Columbus office. * We provide superior care and superior services to patients at their end of life journey. Only those who have a heart for hospice will succeed Patient Services Coordinator: * Receives phone calls using appropriate customer service skills to ensure effective communication and triages calls by emergent need. * Notifies the appropriate staff of the call immediately to ensure timely communication. * Documents phone calls in the appropriate call log in a timely manner so that all staff caring for the patient has accurate information ensuring effective communication. * Behaves in a friendly, courteous and professional manner; exemplifies in personal behaviors a favorable customer service attitude, reinforcing the quality of Ohio’s Hospice services with all professional contacts, both internal and external, to prevent failures in customer service. * Participate in meeting patient physical emotional, spiritual, bereavement, and other needs, and evaluates response to care provided to ensure best outcomes for patient/family. Qualifications: * High School Diploma or GED * Computer skills sufficient to properly schedule and communicate effectively. * Ability to drive during daytime, nighttime or inclement weather * Valid Driver's License with Safe Driving Record * State Minimum Automobile Insurance Coverage * Ability to pass a criminal background check and drug screen. Benefits and Perks: * Competitive Pay * 401k with 5% Employer Match * Competitive Health, Dental, and Vision Insurance * Organizational preceptor to assist with orientation and ongoing education * Educational programs geared toward career advancement * Career growth Ohio’s Hospice offers opportunity, advancement and a great foundation for growth to energetic people looking to serve our mission. Those who join our team are committed to providing superior care and service so our patients and their families can celebrate life. We provide our staff members with the resources and support to contribute and make a difference in the lives of patients and families every day. Come join a group of people that are wildly passionate about taking care of our patients and each other! As a member of our team, you'll have a chance to impact many lives. You may find a deeper meaning in your work or rediscover why you chose your profession in the first place. The passion you may have been missing in previous workplaces can be found at Ohio's Hospice of Dayton Ohio’s Hospice complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Ohio’s Hospice is proud to be platinum certified through SAGECare, which provides training and consulting on LGBT aging issues to service providers. Ohio’s Hospice welcomes those in the LGTB community to join our team.

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Responsibilities

The Clinical Coordinator receives phone calls, triages them by emergent need, and ensures timely communication with appropriate staff. They also document calls and participate in meeting the physical, emotional, and spiritual needs of patients and families.