Clinical Customer Service Representative (52545) at Performance Home Medical

Redmond, Washington, United States -

Full Time

Start Date

Immediate

Expiry Date

14 Apr, 26

Salary

23.0

Posted On

14 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Attention To Detail, Medical Devices, Patient Education, Support, Documentation, Troubleshooting, Independent Work, Fast Learner

Industry

Hospitals and Health Care

Description

Job Details Job Location: Redmond - Redmond, WA 98052 Position Type: Full Time Salary Range: $22.00 - $23.00 Hourly Job Category: Health Care Performance Home Medical has been a leader in providing quality products and services since 1995. At Performance Home Medical, our patients come first. Using the latest technology and best clinical support, we help our patients take control of their conditions and live longer and healthier. We are seeking a dedicated professional with a strong background in customer service and exceptional attention to detail to join us as a Clinical Customer Service Representative. This position is available as a full-time job opportunity, with comprehensive on-the-job training provided as part of our growing healthcare team. As a valued member of our clinical department, you will play a key role in empowering patients to effectively manage their health conditions, improving their overall well-being and quality of life. You will provide education, support, and guidance to patients, caregivers, and healthcare professionals—promoting positive clinical outcomes, self-management, and informed decision-making. To show our appreciation, we are thrilled to offer a $1,000 sign-on bonus to welcome you to our team! This role requires flexibility, as the individual will be expected to provide support and float between branches within their designated geographical area as needed. We’ve got a fun, positive, performance-oriented team with a great culture and offer an extensive benefits package including Medical, Dental, Vision, Life, AD&D, 401k, EAP, 8 paid holidays and more. We also offer a comprehensive onboarding and training program to help ensure your success. Job descriptions and needs would entail but not limited to: Setup, operate, troubleshoot, and instruct upon medical devices such as CPAP / Bi-level. Inspect and test equipment function as necessary Provide timely follow-up for patients and caregivers as needed Complete documentation thoroughly in a timely manner as required Qualifications Valid Driver’s License and vehicle to use for home visits Ability to work independently Quick learner in a fast paced environment NO LICENSE STATE LICENSE REQUIRED

Responsibilities

The Clinical Customer Service Representative will empower patients to manage their health conditions and provide education and support to patients, caregivers, and healthcare professionals. Responsibilities include operating and troubleshooting medical devices, providing timely follow-up, and completing documentation.