Clinical Director at Reborn Pelvic Health & Wellness, LLC

Provo, Utah, United States -

Full Time

Start Date

Immediate

Expiry Date

12 Jun, 26

Salary

0.0

Posted On

14 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient Care, Leadership, Staff Management, Mentoring, Hiring, Training, Performance Evaluation, KPI Tracking, Financial Planning, Budget Management, Compliance, Delegation, Organizational Skills, Communication, Marketing, Referral Building

Industry

Physical;Occupational and Speech Therapists

Description

Description Reborn Pelvic Health & Wellness Job Description: Clinical Director Job Title: Clinic Director (Physical Therapist or Occupational Therapist) Reports To: Chief Operations Officer or Owner FLSA Classification: Exempt Clinic Director Role Overview The Clinical Director is a hybrid clinician and leader, balancing direct patient care with administrative and leadership responsibilities. Each Director receives 4 dedicated weekly admin hours for leadership tasks, KPI tracking, and clinic oversight. Full Time Compensation: Salaried and exempt from overtime pay. Includes Clinic Performance Incentive Plan (clinic-wide bonus based on KPIs). 40 hours (36 patient hours + 4 admin hours) is preferred 36 hours is the minimum requirement to be eligible for the Clinical Director role (32 patient hours + 4 admin hours) A prorated salary increase will be applied for schedules between 36 and 39 hours Education & Experience Graduate of a CAPTE-accredited Physical Therapy Program (or Occupational Therapy equivalent) Current state Physical Therapist or PTA license 3–5 years of clinical experience with demonstrated leadership capacity Current BLS Certification English-speaking preferred Proven financial planning and management skills Knowledge of legal, medical, and accreditation compliance Strong organizational and delegation skills Compassionate, excellent at clinical duties and patient care Able to lift 50 lbs, assist patients, and meet published physical demand norms Work Environment Outpatient women’s/pelvic health clinic Uses clinic therapy equipment and standard office technology Exposure Determination Potential exposure to hazardous substances and bloodborne pathogens Job Duties Staff Management & Hiring Manage, mentor, and direct physical therapists, PTAs, and aides. Oversee hiring, onboarding, training, and development. Conduct performance evaluations and resolve department issues. Uphold accountability through productivity standards and monthly 1:1 meetings. Training & Fulfillment Train staff on evaluations, treatment plans, and discharges. Ensure delivery of “WOW” patient experience. Monitor Net Promoter Scores (NPS) and manage patient feedback. Uphold best practices in therapy techniques and program effectiveness. Staff Morale & Culture Maintain high team morale and positive culture. Coordinate with leadership on events and staff well-being initiatives. Reinforce company values in daily practice. Metrics & Reporting Track and monitor KPIs weekly, monthly, and quarterly. Achieve >86% clinic efficiency and other departmental benchmarks. Submit agendas, scorecards, and patient reporting consistently. Organization, Communication & Planning Set organizational structure for your clinic division. Attend leadership meetings, quarterly planning, and annual planning. Delegate tasks effectively and resolve departmental issues. Financials Review monthly, quarterly, and annual financials. Partner with COO/Owner to set financial targets. Manage clinic budget and resources. Monitor billing efficiency, documentation timeliness, and claim approvals. Sales & Marketing Build and maintain referral relationships (Practice 25). Partner with Office Manager on active patient reporting and wellness checks. Participate in physician outreach, workshops, and Empower University events. Support practice-building efforts (social media, reviews, testimonials, reactivation). Train staff in referral and graduation-day processes. Compliance Ensure full compliance with state/federal regulations, medical standards, and accreditation. Leadership Checklists Daily Provide patient care Monitor clinical staff performance Escalate urgent issues (“911s”) Document issues for future delegation/solutions Maintain high clinic energy Weekly Meet schedule/arrival/note efficiency goals Submit agenda, scorecards, patient reporting Coordinate case management Monitor supply inventory and NPS scores Monthly 1:1 staff check-ins (values, productivity, growth) Quarterly Attend planning meetings Review referral patterns and clinic performance Update policies/procedures as needed Bi-Annual Conduct staff satisfaction surveys and performance reviews Annual Attend annual planning meeting Review progress, set new goals Revisit mission, vision, and values Additional Duties This job description is not exhaustive. Duties may change at any time with or without notice.

Responsibilities

The Clinical Director serves as a hybrid leader, balancing direct patient care (36 hours preferred) with administrative and leadership tasks, including staff management, training, and performance oversight. Key duties involve tracking Key Performance Indicators (KPIs), ensuring compliance, managing clinic financials, and fostering a positive team culture.