Description:
As ProCare’s Clinical Education and Training Specialist, you are the engine behind our “Perfect Visit” standard. You are not just teaching — you are transforming. You will conduct real-time site visits, monitor clinical competency, and ensure every member of our interdisciplinary team can execute admissions, visits, and documentation at the highest level of care delivery. You will be a strategist, a coach, and an operational disruptor — driving education that is not only effective but unforgettable.
You are the designated educator for the entire ProCare family — including ProCare Hospice, ProCare Continuum, and CareOusel Pediatrics. This role ensures compliance, raises the bar on excellence, and shapes the next generation of hospice and palliative professionals.
Other services may include, but are not limited to, process, performance and service-delivery consultation and contributions to the organization through ad-hoc or permanently established councils, committees, and workgroups. This position should be comfortable interfacing with all levels of the health care spectrum for education on better patient outcomes while utilizing the hospice benefit.

EDUCATION LEADERSHIP & EXECUTION

• Own and execute ProCare’s enterprise-wide training plan across all service lines.
• Develop and lead onboarding, annual competencies, and continuing education for all staff.
• Conduct clinical site visits (field and facility) to assess real-time execution of clinical practices
• Serve as the lead trainer for clinical staff on:
• Admission processes
• Clinical visit structure
• Documentation standards
• Our defined “Perfect Visit” model
• Deliver engaging, high-impact education aligned with adult learning theory and evidence-based best practices

PHYSICAL/SAFETY REQUIREMENTS:

• Must have the strength and endurance required for standing and walking for lengthy periods of time (up to 80% of work time)
• Must be able to lift 5 to 25 lbs. occasionally
• Utilizes appropriate basic office equipment
• Uses appropriate body mechanics as needed
• Must use appropriate durable medical equipment in a safe manner
• Must use appropriate body mechanics as needed for personal and safe patient care
• Must use appropriate PPE as necessary
• Follow the designated plan of action in the event of a fire or other emergency
• Must be able to travel throughout territory to homes of prospects and professional businesses
• While performing the duties of this job, the employee is regularly exposed to fumes or airborne particles, work- related stresses, and driving hazards
• The individual may be required to drive to meetings with clients or health care professionals, patients’ homes, and/or facilities
• The work environment is Category 1 for potential exposure to blood/body fluids. (Requires the performance of procedures or other tasks in the work routine that involve an inherent potential for mucous membrane or skin contact with blood, body fluids or tissues, or the potential for spills or splashes of them. Protective measures should be used while engaged in Category 1 tasks with exposure potential.)
• The noise level in the work environment is usually minimal
  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
  In compliance with the Americans with Disabilities Act of 1990, the employer will provide reasonable accommodations to meet the work environmental and physical demands listed above.

QUALIFICATIONS AND EXPERIENCE:

• Must possess professional knowledge of nursing theory, practice, and administration
• Must be a Registered Nurse currently licensed and registered to practice in the state of Nevada
• Must possess ability to communicate verbally to potential patients and referral sources
• Must possess advanced analytical and Interpersonal skills
• Must have reliable transportation, a valid Nevada driver’s license and current auto insurance
• Associate’s degree in nursing required (Baccalaureate degree preferred)
• CPR/BLS certification is required
• Three to five years in a certified home health agency and/or hospice experience preferred
• Must be flexible in meeting evening and weekend requirements
• Successful completion of a background check pursuant to NRS 449.188 and NRS 179A.100 along with a pre-employment drug screen and physical, TB testing, previous employment and reference checking, and an MVR (may include verification of education)
• Must be able to handle frequent interruptions
• Must be able to cope with emotionally charged situations encompassing patients, families, and other caregivers
• Must be able to work independently, effectively managing time for maximum results

ACCOUNTABILITY:

Director of Quality, Compliance & Education
FLSA Status: Exempt
Requirements: