Clinical Engagement Coordinator - Part Time - Afternoon Hours at NOVA Behavioral Health

, North Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

10 Feb, 26

Salary

0.0

Posted On

12 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication Skills, Organizational Skills, Attention To Detail, Computer Skills, Typing Skills, Customer Service, Scheduling, Data Entry, Behavioral Health Knowledge, Professional Development, Telehealth Coordination, Referral Management, Intake Facilitation, Team Collaboration, Positive Attitude, Front Desk Management

Industry

Mental Health Care

Description

Description Outpatient Behavioral Health Greenville, NC Part-time Hours - 2:45pm to 6:45 pm Are you someone with a naturally friendly demeanor? Do you like helping families in need? Are you organized and quick to learn? If so, NOVA is currently hiring a Clinical Engagement Coordinator and this may be the right fit for you. What will your day look like as a Clinical Engagement Coordinator? Maintaining a positive professional image to promote the NOVA Community Based programs Greeting and assisting patients as they arrive to the clinic Managing communication as it relates to referring providers, NOVA personnel, and community agencies Scheduling and rescheduling appointments and inputting data in EHR systems utilized by NOVA Participating in professional development activities What will you do as a Clinical Engagement Coordinator? Interacting with staff and patients in a positive and civil manner while projecting and maintaining a positive professional image for the NOVA Children/Adolescent program Manning the front desk of the Tidal Clinic Office to greet and provide assistance to patients as they arrive Answering, directing, and/or responding to phone calls, texts, emails and faxes Coordinating and communicating with Providers, NOVA Personnel, and community agencies in the facilitation of referrals for NOVA services and NOVA referrals to other agencies Facilitating family completion of intake paperwork and testing materials Creating patient record in EHR and inputting referral data Scheduling, rescheduling, and inputting patient appointments into the NOVA EHRs and reminding families of those appointments Facilitating telehealth appointments for families that are unable to attend appointments in person Coordinating and communicating with Providers, NOVA Personnel, and community agencies in the facilitation of authorizations for prospective patients Contacting required stakeholders about authorization status Participating in professional development activities as assigned by the Program Director Other duties as assigned Work Location: Greenville, NC (Some travel within Greenville to different locations may be required.) Requirements High School Diploma or equivalent Excellent computer and typing skills Attentive to detail Effective organizational and communication skills Preferred Skills: Associate degree At least one year of previous business experience Preferred Skills Experience in an administrative role in a behavioral health setting

Responsibilities

The Clinical Engagement Coordinator will greet and assist patients, manage communications with providers and community agencies, and handle scheduling and data entry in EHR systems. The role also involves facilitating telehealth appointments and participating in professional development activities.