Req #: 0000184922
Category: Information Systems and IT
Status: Full-Time
Shift: Day
Facility: RWJBarnabas Health Corporate Services
Department: IT&S Clinical Informatics

ESSENTIAL FUNCTIONS:

1. Provides operational support to local team to provide customer support, rounding, education, implement clinical changes, coordinate and collaborate with local SME to plan, deliver, and evaluate changes related to the use of technology and data.
   a. Including but not limited to:
   i. mobile device support, on-site office support and remote access support.
   ii. Support of designated applications as directed by leadership
2. Rigorous documentation of problems including audits, design sessions, planning, collaboration, and implementation activities (including but not limited to rounds and in-sevices) of their teams with minimal oversight.
3. Ensures that all problems have discrete metrics of outcomes to ensure a scientific and rigorous approach to outcomes with minimal oversight
4. Maintains a culture within the team and with external collaboration upholding the RWJBH standards of ethics, culturally congruent practice, and communication/ collaboration. Acts as a resource for Level 1
5. Maintains required professional development, competencies, and continuing education.
6. Collaborates with Clinical Specialists and local SME s in Quality and Regulatory under the guidance of leadership to ensure optimal quality of practice by ensuring awareness and competency to new regulations
7. Other duties as assigned by leadership
8. Applicant is expected to obtain and maintain Epic certification as current in accordance with dept requirements.

OTHER DUTIES:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.