COMPANY DESCRIPTION

WPH Counselling and Education Service is a charity providing a BACP-Accredited counselling service to the people of Walsall. Although the charity is relatively small, we have big ambitions to improve the mental health of people living across the borough.
WPH provides free, caring, confidential counselling to individuals from an attractive base in Walsall and outposts across the borough, including schools & external venues.

JOB DESCRIPTION

Reporting directly to the Service Director, the Clinical Lead is a key role within WPH and the senior management team. This role requires a supportive and knowledgeable clinical manager, with professional and compassionate leadership skills, who has a commitment to providing effective, therapeutic counselling support to clients.
Leading the WPH Counselling practitioners and working closely within the WPH Senior Management Team, the Clinical Lead will assist in the growth of the service, contribute to the recruitment, appraisal, and continuous professional development of staff, and ensure the activities of WPH counsellors are ethical, safe, and effective.

QUALIFICATIONS

Qualified to Level 5 or higher recognised counselling or psychotherapy qualification (For those qualified pre 2015 – Level 4 or higher)
Preferred – additional specialist training and knowledge, including emotional wellbeing mental health difficulties in CYP and adults.
Preferred – Clinical Supervision qualification or relevant experience.
Desirable – a management qualification and/or a Safeguarding lead qualification.

REQUIREMENTS

Accredited member of the BACP, or of an equivalent status with another SCoPEd counselling professional body.
At WPH practice in accordance with the BACP Ethical Framework for Good Practice in Counselling and Psychotherapy
Enhanced DBS disclosure (can be applied for on appointment)
Live within commutable travelling distance of The Haven and venues across Walsall.
Evidence of commitment to professional development
Flexibility with working patterns including ability to work evenings if required (The service is currently open Monday, Tuesday and Wednesday evening).

EXPERIENCE

Demonstrable and significant experience of working successfully with individuals in a therapeutic
or support setting.
Capacity to interact therapeutically with individuals with emotional wellbeing difficulties.
Preferred – Experience of working with interpreters.
Preferred - Previous management experience in a similar role, or equivalent, including managing staff.
Desirable – Previous experience in a Safeguarding Lead role

SKILLS, KNOWLEDGE, AND PERSONAL ATTRIBUTES

Experience of assessing adults and vulnerable people.
Strong and passionate leadership skills, with the ability to lead and direct others.
Able to work effectively both independently, and as part of a team.
Strong Customer Service Skills with excellent communication skills, including a high standard of written English.
Be self-motivated and well organised, with exceptional attention to detail and problem-solving skills.
Confidence using a computer, with sound technical skills including experience of using Microsoft Office packages including Outlook, Teams, Excel & Word.
Desirable – knowledge of working in the voluntary sector and meeting contract and funding requirements
Job Types: Part-time, approx. 27 hours per week - we would also be open to discussion for a different working pattern including full time for the right applicant.
Salary: dependent on experience, up to £38,000 FTE (pro rata to part-time)
Job Types: Full-time, Part-time
Pay: Up to £38,000.00 per year

Benefits:

• Company pension
• Free parking
• Health & wellbeing programme

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Walsall: reliably commute or plan to relocate before starting work (required)

Application question(s):

• How many years of experience do you have? Please summarise your experience in relation to this role.
• If successful, when would you be able to start work with us?
• Please note that applicants for this role must have accreditation with BACP (MBACP Accred) or another SCoPEd organisation. Have you achieved accredited status with BACP, or another of the SCoPEd organisations?

Work Location: In person
Application deadline: 09/06/2025
Reference ID: Clinical Lead - Counselling Manager (Counsellor

ROLE OVERVIEW

WPH Counselling are looking to recruit an effective, highly motivated and confident Clinical Lead to join their highly skilled team. The successful candidate will be part of a dynamic counselling service and will have clinical supervision provided. The candidate will need to hold a minimum of Level 5 or equivalent in counselling/psychotherapy and will have significant and demonstrable experience of working successfully with individuals in a therapeutic or support setting. As WPH is a BACP-Accredited service the Clinical Lead must be accredited with BACP, or of an equivalent status with another counselling professional body, and, at WPH, follow the BACP Ethical Framework for Good Practice in Counselling and Psychotherapy.
We are keen to find the right candidate for this role, and are looking for applications from individuals who are passionate about helping others, and achieving good mental health outcomes for all. The Clinical Lead role will be a blend of delivering direct counselling services to clients, and supporting WPH counsellors and the senior management team with Clinical expertise for the organisation. This is being advertised as a part-time position of approximately 27 hours per week, however we may be open to discussion for another working arrangement for the right applicant.
*Please note that we are actively reviewing and shortlisting candidates for interview as they apply. We anticipate the interview date for this role to be 11th June 2025.