SUMMARY

MediShout is a fast-growing, international healthtech startup transforming healthcare services by digitising workflows between hospitals and suppliers. Our app is the first in healthcare for staff to quickly report and resolve operational issues (e.g. faulty equipment, missing stock, estates problems). This saves staff time, reduces cancelled procedures, and improves patient care. Our customers include some of the world’s largest hospital groups, medical device companies and facilities management providers.
We are hiring a Clinical Lead to be the clinical face of MediShout — leading relationships with senior stakeholders across NHS Trusts, private hospitals, medical device companies and healthcare partners. In this commercial, high-impact role, you will drive platform adoption by combining deep clinical insight with strong stakeholder engagement and strategic thinking. You will focus on ensuring our platform is scaled faster, whilst continuing to deliver clinical impact and operational successes. This travel-heavy role will require regular hospital visits across the UK and abroad.

(B) HEALTHCARE EXPERIENCE

Minimum 5 years working in hospital settings (e.g. theatres, clinical engineering, estates) clinically or with med tech suppliers. Have navigated NHS and private hospital structures and senior stakeholders.

(B) MED-TECH INDUSTRY KNOWLEDGE

Understand how medical device companies operate; sales, customer support to engineers.

(C) START-UP EXPERIENCE

Experience working in fast-paced, high-growth environments where agility and collaboration is key.

(D) PROCUREMENT & INNOVATION EXPERIENCE

Exposure to hospital procurement, innovation and digital transformation teams and programmes.

THE JOB ROLE

As Clinical Lead, you will play a pivotal role within MediShout’s Business Development team, working closely with the CEO, Director of Sales, and Director of Partnerships. Acting as the clinical face of the company, you will lead frontline engagement across NHS Trusts, private hospitals, medical device companies and partners — owning strategic relationships, driving platform adoption, and shaping the future of digital operations in healthcare.
You’ll be responsible for ensuring MediShout continually delivers excellent benefits and value to our customers. From onboarding new hospitals and suppliers, to supporting expansion across departments and geographies, you will lead on frontline digital transformation. The role involves weekly travel to hospitals across the UK (and internationally); to embed yourself in clinical environments and build relationships with key decision-makers.
In hospitals, you will work with many departments including Theatres, Clinical Engineering, Sterile Services, Procurement, IT, and Operational Management — listening to frontline teams, identifying challenges, and aligning our solution to local workflows. In partnership with the Director of Partnerships, you will shape and execute MediShout’s hospital strategy. Whilst they focus on procurement and senior commercial relationships, you will lead on clinical engagement, implementation and strategic partnerships. You must act as a change agent to promote our platform across healthcare and spot opportunities for us to improve processes. Your understanding of hospital systems and medical device workflows should help you identify where our platform can integrate with hospital software to improve services.
This is a commercial role, and your impact will be measured by how effectively you help the company scale faster through deep clinical engagement, solution implementation, and the successful rollout of our platform to new and existing sites. Excellent presentation skills are paramount. This is an ideal opportunity for someone with experience working in; theatres, digital health, or med tech. You must thrive working in complex healthcare environments whilst deeply understanding hospital structures and dynamics.