Salary range: The salary range for this position is CAD $54.16 - $77.86 / hour Why Fraser Health?:
Fraser Health is one of Canada’s largest and fastest growing health authorities! We have over 25,000 employees, 2,500 physicians and nearly 6,500 volunteers. We serve more than 1.6 million people - over one third of the entire population in British Columbia.
Join us on an exciting project and make history!
The New Surrey Hospital and BC Cancer Centre is a landmark project. Located on a greenfield site, this project will be the first net new hospital in BC in nearly 20 years. If you are passionate about leadership, innovation and project management, we want you to bring your outstanding skills to our team.
The project is complex and involves the integration of a community hospital with a regional cancer centre under one roof. The project will be constructed in a single phase and is anticipated to complete in late 2029.
This future focused hospital promises to be progressive not only in its clinical care delivery but also in its infrastructure design. When complete, the new facility will feature key acute care services including virtual health, inpatient, outpatient, emergency and surgical services integrated with a cancer centre focused on cancer care, treatment, research and education.
Are you passionate about making a difference? Are you innovative, energized by ever-new challenges, and the opportunity to do things differently? Bring your expertise in strategic leadership and transformational change to this role as Clinical Leader, Project & Change Management. This is your opportunity to apply creativity, skill, intuition and perseverance to inspire, and get results. To build something big. Something meaningful for tomorrow. And to create lifelong memories and relationships along the way. Join us.

BUILD YOUR CAREER EXPERIENCE AS YOU:

• Ensure project objectives are accomplished through effective clinical project planning, integration, implementation, management, and commissioning transition initiatives.
• Lead and plan the process for the development of all clinical and clinical service delivery plans to identify current and future program service requirements. Work closely with clinical and operations teams including physicians, clinical leaders and other health care providers to identify and plan program and service requirements and to review and integrate service delivery models, clinical standards and operational guidelines for each of the assigned clinical services.
• Provide direction on the development of integrated project charters, schedules and work plans to ensure successful implementation.
• Own the process for developing, confirming and delivering the clinical specifications; ensures integration of clinical planning and decision-making with the equipment and IM/IT planning components of the project.
• Negotiate and facilitate consensus with key partners such as Integrated Redevelopment Operations Committee (IROC), FH leadership, Project leaders, contractors, and vendors.
• Prepare recommendations on clinical services/program structure and resources required for approval; develops status reports, scope changes or decision requests as required.
• Provides overall leadership, direction and supervision to assigned team members using effective management and leadership techniques including coaching, mentoring, skill and leadership development, performance management and team building.
• Lead development, maintenance and distribution of reports in relation to project management controls.
• Build strong relationships with the team, vendors, stakeholders, & ensure the delivery of effective, client-focused services.

PROFESSIONAL/TECHNICAL CAPABILITIES

• A detailed understanding of strategic planning and program/service/department operational plans goals, objectives, strategies and priorities.
• Comprehensive knowledge of health care delivery systems.
• In-depth knowledge of organizational change management methodologies, tools and approaches.
• Extensive knowledge of project management principles, practices, methods, standards, tools and techniques.
• Practical knowledge of and ability to use a variety of office automation software such as Microsoft Office (Word, Excel, PowerPoint, Project and Access).
• Practical knowledge of and ability to implement automated Project Management tools.
• Results oriented with the ability to execute strategy across large complex organizations.
• Demonstrated ability to bring together and lead diverse groups in a collaborative manner.
• Demonstrated ability to communicate effectively, both verbally and in writing, with all levels of the organization.
• Effective facilitation skills and the ability to motivate and influence leaders.
• Advanced skills in critical thinking, complex problem solving, planning, project management, change management and group processes.
• General knowledge of current health care issues and trends.
• Demonstrated ability to develop and oversee project communications strategies.
• Demonstrated ability to work independently and in collaboration with others.
• Demonstrated ability to develop and maintain effective working relationships with internal and external stakeholders.
• Demonstrated ability to lead and manage staff.
• Demonstrated ability to function effectively in a highly dynamic environment with changing priorities and deadlines.
• Demonstrated ability to organize, prioritize and achieve work-life balance.
• Physical ability to perform the duties of the position.

The Clinical Leader, Project & Change Management works collaboratively with internal /external stakeholders/partners to facilitate operational priorities by providing strategic clinical project and change management leadership, expertise and support to the overall Redevelopment Project. Leads and manages the planning, procurement, evaluation, design, development, coordination and implementation of the change management strategic plan, project and change management initiatives as well as the commissioning and transitioning processes.
This role is responsible for project and change management coordination and implementation of strategic on-site projects and functions, leading process improvement, and supporting site/project priorities to facilitate the transition into new and/or renovated facilities. Develops and implements standard methodologies including project and change management tools (charters, project plans, risk management plans, communication plans) and improvement tools to achieve and sustain improved performance across the site.
Works in close collaboration with key departments/partners to develop and optimize functional space planning, ensures related services and programs for the designated departments are well defined, operationally feasible, appropriately resourced, coordinated and implemented. Builds alliances with leaders within cross-functional areas, including but not limited to quality, equipment planning, operations, and information technology related to the designated areas(s). Provides leadership and HR operational management to assigned staff including budget management for the department/area.

Responsibilities:

• Provides strategic project and change management expertise and leads the planning, development, coordination and implementation of the change management strategic plan, projects and change management initiatives to support the key strategic and operational priorities of the overall Redevelopment project.
• Assesses the clinical requirements of the user groups by reviewing appropriate clinical benchmarks, research and best practice to ensure identified/requested needs are appropriate and includes integration with appropriate clinical support services. Assists the user groups and other team members by providing clinical advice and information to facilitate consensus and problem resolution; reviews user specifications to ensure products and systems meet identified/requested clinical and clinical support needs.
• Acts as a strategic project/change management leader for assigned site-wide projects through the planning, development, integration, implementation, monitoring and reporting of the various project phases.
• Applies change management principles to develop engagement strategies and action plans to maximize sustained success beyond project completion.
• In partnership with clinical and work stream leads, provides coordination and project management for clinical departments and project work streams within a strategic change/change management and cultural change context. Ensures projects align with corporate/major project strategies, are integrated across impacted departments and promote a common goal.
• Functions as a key resource for the operational and clinical teams to ensure that an optimal structure and design are in place to achieve desired outcomes.
• Executes project plans according to project methodologies; ensures successful and coordinated completion of project components, facilitates consensus with stakeholders as required to ensure successful implementation.
• Establishes detailed project charter, plans and objectives to outline timelines and project deliverables.
• Works collaboratively to provide strategic support to project and operations leaders on complex multi-stakeholder, multi-disciplinary project and change initiatives.
• Facilitates the development and promotes the effective use of standardized organizational project and change management processes, tools, educational material, and training and development initiatives. Provides teaching and coaching of project and change management courses and tools.
• Provides team leadership, supervisory guidance and direction to assigned staff; including consistent and effective day to day management of the project and team.
• Oversees the development and implementation of work plans of team members; provides guidance and direction of project activities; leads coaching, mentoring, skill development, and performance management including responsibility for hiring, termination, and discipline management.
• Identifies leveraging opportunities between projects; formulates and develops recommendations regarding project scope and related changes required to facilitate/ensure successful outcomes.
• Develops and implements effective processes to assess project risks, recommends risk mitigation strategies and monitors risk throughout the project lifecycle. Tracks project progress according to project plans and identified metrics on an ongoing basis.

Qualifications:
Masters degree (or equivalent undergraduate degree plus related experience) in a clinical health science discipline, plus seven (7) years clinical project & change management planning experience in complex, multi-disciplinary projects involving a wide range of stakeholder/partner groups; or an equivalent combination of education, training and experience.
Certification in Project Management (PMP) and/or Change Management (PROSCI) is a preferred asset.