ONA JOB POSTING

Position: Clinical Quality Care Leader –Temporary Full Time (18 months) (x1)
File#:
Role Level: Clinical Patient Services (CPS04.3) – $42.02-$59.95
Dept/Health System: Queensway Orthopaedics
Hours of Work/Shifts: 37.5 hours per week, Monday to Friday
Posted: July 23, 2025
Internal Deadline: July 30, 2025

KEY QUALIFICATIONS, SKILLS AND ABILITIES:

• Current certification with the College of Nurses of Ontario is required
• Bachelor of Science in Nursing or equivalent experience paired with evidence of degree in progress (or commitment to commence the degree process in the near future)
• Current BCLS certification required
• Experience using , MS Office EPIC, UKG, One Drive/Teams.
• Minimum five years clinical experience with a demonstrated understanding of technical and/or clinical information related to Orthopaedics
• Previous/ recent experience in a formal nursing leadership role is strongly preferred
• Experience working with an interprofessional team and supporting a healthy workplace is a definite asset
• Experience as a patient advocate is a definite asset
• Ability to coordinate and delegate duties
• Ability to coach, mentor and provide feedback while fostering a positive work culture
• Excellent communication and facilitation skills – both oral and written
• Excellent interpersonal skills and the ability to work collaboratively with all members of the health care team
• Clinical and leadership skills, which develop and empower members of the health care team in autonomous decision-making to achieve desired outcomes
• Ability to provide leadership to unit based projects and accomplish established goals
• Strong critical thinking, decision making, problem solving and conflict resolution skills
• Commitment to evidence-based practice and quality improvement and understanding of the quality improvement cycle
• Commitment to patient-centered care including process and outcome evaluationWorking knowledge of change process/theory and the ability to manage change

ROLE SUMMARY:

The Clinical Quality Care Leader (CQCL) is accountable for overseeing the care of a group of patients at the unit (microsystem) level and drives excellence in patient safety and quality outcomes. In their daily practice, the CQCL develops a plan of care for patients, families and works with the entire interprofessional team to ensure care is integrated, comprehensive and based on best practice. This leadership position is key to enhancing the care environment for the entire interprofessional team by providing leadership, mentorship and supporting quality care outcomes at the bedside. This position supports the Excellent Care for All Act which places the patient in the centre with attention to care that is of high quality, evidence based and cost effective. The role provides mentorship and education at the bedside and role models teamwork, communication, autonomous clinical practice, critical thinking, best clinical practices, quality care and patient safety standards.

THE CLINICAL QUALITY CARE LEADER IS RESPONSIBLE AND ACCOUNTABLE TO:

• Provide leadership and mentorship to front line interdisciplinary team members to ensure comprehensive and integrated care planning occurs for all patients to achieve outcomes that are of high quality, are safe and are based on best practice
• Oversee the integration of inter-professional care for the Orthopaedics unit and adapts based on changing conditions and priorities
• Coordinate, manages, organizes and prioritizes day-to-day patient care activities, staffing and resource utilization for the Orthopedic unit
• Serve as a direct care provider for complex situations, as appropriate
• Assess, coordinates and evaluates the plan of care with patients, families and interdisciplinary team for all patients, which can include management of systems and side effects of treatments, coping strategies and monitors response to treatment
• Act as the primary liaison for physicians, interdisciplinary professional team, families and community resources
• Lead team meetings and rounds with focus on outcomes related to quality and provision of safe care
• Support a patient service delivery system that fosters professional autonomy and accountability and patient-centred care
• Monitor and addresses patient and family satisfaction with care, health and safety issues along with the physical environment for patient care to meet our standards for best practices
• Assess, evaluates and anticipates risk management initiatives and ensures patient and team safety
• Promote development of clinical practice improvements and implementing evidence-based best practice that improve outcomes
• Provide patient/family clinical education using available tools and resources
• Assume responsibility for educating, mentoring, guiding and evaluating the health care professional team as appropriate
• Create learning opportunities and uses appropriate teaching/learning strategies, materials and technology to facilitate the learning of the inter-professional team at the bedside
• Participate in hiring, orientation and performance evaluation
• Lead/facilitate unit based teams to achieve unit goals & objectives
• Participate in the Health System and hospital-wide initiatives that support the strategic direction of the organizationUtilize new technology and evaluates its impact on staff, patients, families and overall best practices
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  To pursue this career opportunity, please visit our website: www.trilliumhealthpartners.ca
  Trillium Health Partners is an equal opportunity employer committed to fostering a healthy and positive work environment.
  In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code Trillium Health Partners will provide accommodations throughout the recruitment and selection process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.
  All personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act.
  Trillium Health Partners is identified under the French Language Services Act.
  We thank all those who apply but only those selected for further consideration will be contacted