ABOUT US

Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.

Our Core Values are:

• We serve faithfully by doing what’s right with a joyful heart.
• We never settle by constantly striving for better.
• We are in it together by supporting one another and those we serve.
• We make an impact by taking initiative and delivering exceptional experience.

JOB SUMMARY

The Clinical Liaison builds relationships with current and potential referral sources. The liaison evaluates patients for post-acute care services. The liaison performs pre-admission assessments to establish if patients qualify for the inpatient rehabilitation center. The liaison collaborates with physician and nurse managers to ensure compliance with Medicare guidelines. Proper documentation is maintained both on pre-admission and throughout the patient’s rehab stay.

QUALIFICATIONS

• EDUCATION - Associate’s
• MAJOR - Nursing
• EXPERIENCE - 2 Years of Experience

• Completes preadmission assessments timely, thoroughly, and with sufficient detail to justify a rehab admission.
• Coordinates admission process with referral source, patient/family and rehab team through effective communication and documentation.
• Educates potential patients and families, as well as referral sources on inpatient rehabilitation and the benefits of the program.
• Develops and maintains positive business relationships with key referral sources.
• Develops and implements strategies to grow market share in the core business line in the assigned hospital.
• Promotes BSW services and programs to the external community. Is available to assist with health fairs and educational programs as needed.
• Works closely with service line leadership and Clinical Liaisons. Promotes rehab services by participating in educational programs, meet and greets, and interdisciplinary meetings in hospitals or other care levels.
• Ensures compliance with Medicare guidelines and proper IRF documentation both on pre-admission and throughout the patient’s rehab stay.
• Understanding of the IRF-PAI (Inpatient Rehabilitation Facility-Patient Assessment Instrument).
• Provides exceptional customer service by ensuring patient referrals are managed and completed in a timely manner.