Clinical Manager at Eye Health America LLC

Florence, South Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

19 Mar, 26

Salary

0.0

Posted On

19 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient Care, Staff Management, Quality Assurance, Communication, Ophthalmic Technician Skills, Problem Solving, Equipment Maintenance, Time Management, Mentoring, OSHA Compliance, Documentation, Inventory Management, Team Collaboration, Customer Service, Leadership

Industry

Medical Practices

Description

Description Carolinas Centers for Sight, an affiliate of Eye Health America, is a growing, multi-specialty ophthalmology practice. Our focus is on excellence in patient care and creating an exceptional customer/patient experience. We are always seeking great people who aren't just searching for a job but looking to make a difference. The Clinical Manager plays a key role in the effective functioning of a clinical department or unit within a healthcare organization. This position involves supervisory responsibilities, quality assurance, staff management, and collaboration with other healthcare professionals to maintain and improve patient care standards. Job Responsibilities: Communicate effectively with all patients in a professional and courteous manner; act as a role model to fellow employees. Ensure the delivery of high-quality patient care in accordance with established standards and guidelines. Be able to step in and assist as an ophthalmic technician, including but not limited to obtaining patient history, performing accurate and consistent documentation and measurement tasks, reading patient’s glasses on lensometer, cleaning glasses, entering prescription and medication information into the EHR system, and dilating patients. Answer patient questions, including telephone inquiries. Responsible for handling all irate patients, assessing situations; and resolving problems. Responsible for all clinic equipment; ensure it is functioning properly; request repairs and maintenance, as needed. Maintain a smooth flow of patients to the physician, altering the test sequence as required; communicate with the doctors if they are behind schedule. Order all back-office supplies. Responsible for OSHA policies and procedures; maintain updated OSHA manual. Maintain laser log and ensure lasers are entered. Review invoices for back-office supplies to make sure they are accurate; submit to Payables for payment. Prepare Shift planning each month to put the Doctors names of who is in each clinic per day. Approve time-off requests and maintain the Time-off Calendar. Review staff overtime hours each week. Provide additional support to ophthalmic technicians, including triaging phone calls from patients, returning patient phone calls, prescription refills, and contact lens calls. Mentor Clinical Leads and Front Staff to ensure adherence to protocols. Benefits: As a team member at Carolinas Centers for Sight, you'll enjoy: Medical, Dental, Vision, Short-term Disability, Long-term Disability, Life Insurance, etc. Matching 401(k) Employee Discount Wellness Program Paid Vacation & Holidays Uniform Allowance Training/Advancement opportunities Requirements High school diploma or equivalent. Active and valid driver's license. Healthcare experience required. Previous management experience preferred.

Responsibilities

The Clinical Manager is responsible for overseeing the effective functioning of a clinical department, ensuring high-quality patient care, and managing staff. This includes mentoring team members, maintaining equipment, and handling patient inquiries and complaints.