Clinical Manager at The Eye Associates

Venice, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

17 May, 26

Salary

0.0

Posted On

17 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Supervision, Quality Assurance, Staff Management, Patient Care, Communication, Problem Solving, Equipment Maintenance, Workflow Management, Scheduling, Time-off Approval, Triage, Mentoring, Protocol Adherence

Industry

Medical Practices

Description

Description The Eye Associates, an affiliate of Eye Health America, is a growing, multi-specialty ophthalmology practice. Our focus is on excellence in patient care and creating an exceptional customer/patient experience. We are always seeking great people who aren't just searching for a job but looking to make a difference. The Clinical Manager plays a key role in the effective functioning of a clinical department or unit within a healthcare organization. This position involves supervisory responsibilities, quality assurance, staff management, and collaboration with other healthcare professionals to maintain and improve patient care standards. Job Responsibilities: Communicate effectively with all patients in a professional and courteous manner; act as a role model to fellow employees. Answer patient questions, including telephone inquiries. Responsible for handling all irate patients, assessing situations; and resolving problems. Responsible for all clinic equipment; ensure it is functioning properly; request repairs and maintenance, as needed. Maintain a smooth flow of patients to the physician, altering the test sequence as required; communicate with the doctors if they are behind schedule. Review invoices for back-office supplies to make sure they are accurate; submit to Payables for payment. Prepare Shift planning each month to put the Doctors names of who is in each clinic per day. Approve time-off requests and maintain the Time-off Calendar. Provide additional support to ophthalmic technicians, including triaging phone calls from patients and returning patient phone calls. Mentor Clinical Leads and Front Staff to ensure adherence to protocols. Benefits: As a team member at The Eye Associates, you'll enjoy: Medical, Dental, Vision, Short-term Disability, Long-term, Disability, Life Insurance, etc. Matching 401(k) Wellness Program Paid Vacation & Holidays Uniform Allowance Training/Advancement opportunities Requirements High school diploma or equivalent. Valid and active Driver's License. Five years’ experience in supervision of clinical operations. Certified Ophthalmic Assistant.

Responsibilities

The Clinical Manager oversees the effective functioning of a clinical department, focusing on supervisory duties, quality assurance, and staff management to maintain high patient care standards. Key tasks include professional patient communication, resolving escalated patient issues, managing clinic equipment, and ensuring smooth patient flow.