PRIORITIES

• Manage clinical and addiction services for youth seeking services and support.
• Supervise, coach, and support staff delivering mental health and harm reduction interventions with reinforcement from a strengths-based perspective, youth-driven care, and shared decision-making practices with youth.
• Provide technical training and clinical expertise to enhance staff competency and crisis intervention capacity in evidence-informed client assessment tools, risk mitigation strategies, safety planning, and counselling supports.
• Develop, enhance and implement policies and practices that align with the recovery model, developing competencies in mental health and addictions, evidence-based counselling methodologies (cognitive behavioural therapy (CBT), dialectical behaviour therapy (DBT)), motivational interviewing, strength-based counselling, solution-focused approaches, and just-in-time interventions in supporting youth.
• Support the referral and intake process, ensuring proper documentation and files are maintained and up to date for each youth.
• Build community connections and coordinate with service providers for further referrals to promote a continuum and holistic approach to care.
• Assist in increasing the availability and effectiveness of interventions for youth by using Continuous Quality Improvement (CQI) principles.
• Operationalize flexibility and access as the primary goals of interventions and continuously find ways to advocate, navigate, and eliminate barriers to rapid access to youth support and services related to their wellbeing, mental health, and addictions.
• Provide crisis stabilization and consultation for escalated complex cases with the coordination of wraparound support for youth in crisis.
• Participate on committees and task forces as required with other agencies addressing issues facing youth.
• Ensure that professional standards are maintained as related to client documentation and case management.
• Promote a low-barrier approach to youth support and facilitate access to services.
• Create a safe and secure setting for all youth accessing services at the emergency shelter and transitional program.
• Foster and model the importance of connection and belonging in building a positive and supportive work environment, using decolonized and anti-racist frameworks, to all staff.
• All other duties as required in the successful management of shelter operations while partnering with all stakeholders in support of organizational success.

Please refer the Job description for details