Office Based - Leeds
Optimum Medical have an opportunity in Leeds for a Urology Clinical Nurse Advisor to join our fantastic clinical team!
As a Clinical Nurse Advisor, you must possess in-depth experience in urological healthcare and demonstrate a strong commercial awareness and a passion for working in a dynamic and fast paced environment. Most crucially, you should have an unquestionable desire to provide the best patient experience, allowing you to spend quality time speaking with patients and make a real difference in their lives.
Optimum Medical’s vision is to transform healthcare by enhancing the lives of patients and caregivers through quality products and exceptional service. We offer a range of products to the UK & International markets including healthcare lubricants and urology products, alongside our exceptional patient care and home delivery service, Vyne. We strive to seek opportunities to  ‘Constantly  Create  Better’  wherever we can.
Our people are the reason for our success. We are fast-paced and hardworking, but we have lots of fun along the way. If you have a strong background in nursing, urology, or bladder & bowel care and are familiar with both the clinical and commercial aspect of healthcare, we would love to have a chat with you!

REQUIREMENTS:

• Qualified Registered General Nurse (RGN) with an active NMC Pin.
• Proven experience within urology/continence
• Proven experience as a clinical nurse with a solid understanding of clinical best practices
• Natural ability to put patients at ease with kindness, good humour when appropriate, and encouragement.
• Strong business acumen and ability to communicate effectively with patients, healthcare professionals and business stakeholders.
• Previous experience in a commercial role within the healthcare industry
• Familiarity with regulatory requirements and processes in healthcare.
• Proficiency in computer systems and software including Microsoft office.

• Provide clinical support for any inbound/outbound enquiries into Optimum Medical & Vyne. To work with the Vyne Conversion team to identify opportunities to gain new referrals into the service.
• To work with the Vyne Customer Care Team to improve retention and to provide feedback
• To undertake remote Appliance Use Reviews (AUR) on patients registered with Vyne and submit numbers completed for the month.
• To support cost effective prescribing of products for patients in their own homes through the AUR process
• To ensure the patient understands the correct use of their products and how to store, dispose of and order new stock as required.
• To promote the Vyne home delivery service to patients and professionals
• To provide written feedback on the outcome of any AUR’s undertaken
• To support the Nursing Team to ensure all patient documents are completed as per the standards of nursing documentation for Vyne, maintaining contemporaneous patient records and seamless care delivery.
• To protect patient data in line with the Optimum/Vyne information governance policy.
• To be able to manage own caseload of referrals effectively and prioritise according to clinical need.
• To complete required monthly information for the Head of Nursing on activity carried out during the month.
• To maintain own professional knowledge and skills to support revalidation and registration.
• To own the AUR referrals process, allocating reviews appropriately within the Nurse Team
• To maintain the company core values to enable delivery of excellent standards of care and service for our patients and customers.
• To provide the Customer Care Team with anatomy/physiology training and in-house support with clinical queries, enhancing our competence in patient engagement.