EQUAL EMPLOYMENT OPPORTUNITY

• Race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate shall not be a factor in employment for this position. Due to the nature of hospital services, it may become necessary to work extended hours.

POSITION SUMMARY

• Responsible for scheduling, insurance verification, prior authorization validation and registering patient accounts with a focus on hospital reimbursement. Interpret and ensure compliance with payer guidelines for accurate input. Works in tandem with the clinical staff, checks vitals, med runner and assists with patient needs. Assist patients with drug replacement/assistance programs and insurance inquiries. Assist to resolve issues and/or concerns.

POSITION REQUIREMENTS

• Minimum Education
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• High School or equivalent.

• Minimum Work Experience
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• One year’s experience in a hospital, insurance or office environment preferred. Experience with automated systems required. Prior experience involving public contact. Clinical experience.

• Required Licenses/Certifications
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• None

• Required Skills, Knowledge, and Abilities
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• Ability to interpret and generate written correspondence utilizing proper grammar, spelling and composition skills. Knowledge of Payer guidelines required. Computer knowledge required. Ability to operate office equipment, such as copy machines, fax machine and printers. Must be able to work independently with minimal supervision. Good communication skills essential. Ability to pass basic job related competencies.

• Preferred Qualification
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• Medical terminology preferred.

PHYSICAL REQUIREMENTS

• “Light work, exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and negligible amount of force constantly to move objects.” Involves sitting for long periods of time. Occasionally requires standing, walking, bending, stooping, reaching, lifting, pushing and pulling. Requires near and midrange vision, talking, hearing, repetitive movement of wrists, hands and fingers. Requires viewing computer screens for extended periods. The incumbent works in a good environment under clean working conditions; one or more disagreeable elements may be present to a small degree from time to time. There is potential for exposure to contagious diseases from patient contact but these will be minimal if proper safety precautions are taken.

• Reports To:
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• Patient Access Manager/Outpatient Clinical Service Line Director

• Supervises:
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• None