Clinical & Practice Operations Manager at Manatee

Denver, Colorado, United States -

Full Time

Start Date

Immediate

Expiry Date

28 Mar, 26

Salary

115000.0

Posted On

28 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Healthcare Operations, Practice Management, Provider Onboarding, Clinical Licensure, Compliance, Payer Engagement, Project Management, Attention to Detail, Communication, Process Improvement, Technology Platforms, Dynamic Environment, Coordination, Organizational Skills, Administrative Support, Team Collaboration

Industry

Mental Health Care

Description

Clinical & Practice Operations Manager Enabling providers to deliver exceptional care to families. Manatee is a family-first, virtual clinic providing child, family and parent therapy, and tools to empower modern families. As the Clinical & Practice Operations Manager, you will partner with the Operations & Clinical Leaders to scale Manatee’s practice and provider base while maintaining quality and efficiency. This role ensures our provider experience is organized, structured, and continuously improved — enabling clinicians and the broader team to do their best work and families to have a seamless experience — making a direct impact on children and families across the US. About the Role: The north star for this role is ensuring the practice is running smoothly specific to provider onboarding, practice workflows, and administration. This is a hands-on role ideal for someone who enjoys making sure the day-to-day operations run smoothly and has experience supporting key workflows within a healthcare practice (provider onboarding, clinical licensure, compliance and partnering with payers). You are not afraid to take action and proactively take steps to improve employee and patient experience. Non-negotiables: Experience with submitting and maintaining clinician state licensure This is a hands-on operations role - not exclusively strategy or people-management (opportunity for growth at a later financing stage) You will own payer engagement, provider onboarding, and provider licensure This is a lean environment without dedicated administrative support - must be willing to do the hands-on operational and administrative work (setting up systems in place to ensure consistency and minimize administrative burden is encouraged) WHAT YOU'LL DO: Now: Provider Onboarding & Experience Create consistent, structured experiences for new employees joining our ManaTeam Maintain onboarding checklists, training modules, and account setup Ensure continuity of hiring and onboarding experience across recruiter, office manager, and supervisors Facilitate and maintain provider licensure (onboarding, renewal, and new licenses) Practice Operations Drive structured execution of priorities, change management of practice workflows, and ensure teams move work forward Clinical Ops: Manage project plans and SOPs for clinical workflows and operational initiatives (ex: HMO, Medicaid rollout, new charting notes, etc) Clinical Ops: Partner with RCM Manager on payer enrollment and compliance (QA/audits, policy change management) Clinical Ops: partner with Head of Strategy & Ops on provider productivity, capacity planning (monitoring and adjusting), and provider schedule management Practice Ops: Manage and process contractor payroll and general accounts payable Practice Ops: Support cleaning-up company knowledge base and record-keeping Practice Ops: Contractor payroll and accounts payable (support from Office Manager) About You: 3–6 years of experience in healthcare operations, practice management, or a similar role supporting clinicians and practice administration Experience with provider licensing required Highly organized with strong attention to detail Comfortable managing multiple workstreams and following through on execution in a dynamic environment Clear communicator who enjoys coordination with a diverse set of partners (clinical, operations, patients, etc) Process-oriented and motivated by making systems better Comfortable using technology platforms and guiding others through digital tools Why Join Us? Remote-First: Work from anywhere, with flexible hours. Growth Opportunities: Join at a pivotal stage and help shape the future of family mental health care. Comprehensive Benefits: Flexible PTO, 401K match, parental leave, Quarterly Mental Health Days Mission-Driven Team: Be part of a diverse, ambitious group passionate about improving lives. Compensation: $100,000-$115,000 in alignment with healthcare and operations experience. Our Core Values & Norms: Children First: They are our focus and future. Embrace Growth: Challenge and change are necessary. Kindness Always: It’s the foundation of everything we do. Own It: Empowerment comes with accountability - we follow through and deliver results Clear is Kind: We are clear, direct, and professional. Urgency, not chaos. Best Intentions: Assume good intent, celebrate wins, and use progress to build resilience.

Responsibilities

The Clinical & Practice Operations Manager will ensure smooth practice operations, focusing on provider onboarding, practice workflows, and administration. This role involves managing clinical operations, project plans, and ensuring compliance with payer requirements.