EDUCATION QUALIFICATIONS

• Bachelor’s Degree - Required
• Master’s Degree - Preferred

EXPERIENCE QUALIFICATIONS

• At least five (5) years of relevant project coordination / management experience - Required and
• Previous experience in a healthcare or research related environment - Required
• At least three (3) years of healthcare or research related environment - Preferred

SKILLS AND ABILITIES

• Advanced knowledge of Project Management Body of Knowledge guidelines (PMBOK) including productivity tools, project charters, work plans and budgets.
• Advanced knowledge of quality improvement methodologies (Lean, Six Sigma)
• Intermediate knowledge of electronic medical record software (EPIC)
• Intermediate proficiency with office software (Microsoft Office) including word processing, spreadsheet, and presentation software (Word, Excel, PowerPoint)
• Excellent verbal and written communications skills
• Excellent critical thinking / problem-solving skills
• Strong interpersonal skills
• Strong organizational skills
• Strong time management skills
• Strong conflict resolution skills
• Ability to maintain confidentiality and professionalism
• Ability to work independently with minimal supervision
• Ability to collaborate with stakeholders at all levels
• Ability to influence others to accomplish tasks outside of the direct span of control

• Project Management:
• Develop, manage and execute work plans, deliverables and project reports/updates.
• Set project / operational priorities, resources and risks.
• Project Execution:
• Manage project execution including milestones, documentation, schedules, roles, responsibilities and progress.
• Complete post-project evaluations to ensure project outcomes and resolve issues.
• Develop and implement tools and processes to support division projects and operations.
• Data Collection, Analysis and Reporting:
• Coordinate and perform data collection (e.g., databases, surveys).
• Conduct advanced qualitative and quantitative analysis and communicate results.
• Identify and address opportunities for data reporting and collaborate to facilitate data requests.
• Assist with other operational needs including professional practice evaluations (OPPEs), provider letters and scorecards.
• Communication:
• Manage communications and relationships with project stakeholders.
• Lead project meetings and coach project team members.
• Provide education on project management, improvement tools and methodologies.