JOB SUMMARY

Responsible for carrying out the duties associated with quality performance improvement and data analysis through the deployment of a collaborative, proactive approach to quality, safety and efficiency. Member of the quality team engaged in the clinical analytics work efforts that support clinical quality, patient safety and outcomes across the organization. Possesses operational knowledge of new and installed clinical departments and systems and demonstrates proficiency in working with many clinical applications. Demonstrates expertise in technical problem-solving, needs analysis and solution development; all necessary in fostering user collaboration and buy in. Works with management and staff to define problems, devise solutions, perform workflow analysis, quality control, problem-solving, and change management. Supports advanced clinical quality inquiry leading to ad hoc report generation and further investigative analysis, often leading to new clinically relevant information used to improve quality, safety, service and growth. Facilitates the establishment of a data driven culture in the clinical quality and operational areas. Coordinates completion of medical staff quality reports to include ongoing professional practice evaluation (OPPE) reports and related functions in accordance with the requirements of accrediting and regulatory bodies. Uses skills in leading through influence and improvement frameworks to help drive team members in their areas to improve outcomes.
Works in partnership with nursing, physicians, and ancillary leaders and is an active member in quality related committees focusing on improving care and outcomes. Supports bi-directional communication and education of all involved personnel pertaining to performance improvement activities/methodologies, implications/impact and required organizational changes. Supports the campus/site clinical and administrative leadership team, Subject Matter Experts (SME), stakeholder groups and ad hoc teams on quality and clinical data analytics. Leverages campus/affiliate/system communication and committee forums to ensure mechanisms for reporting and information sharing.
*This position is 100% remote and is accepting applications from both the Greenville and Columbia areas.

MINIMUM REQUIREMENTS

• Education - Bachelor’s degree in Healthcare, Nursing or related health science field of study.
• Experience - Three (3) years of experience in healthcare setting

KNOWLEDGE, SKILLS AND ABILITIES

• Basic computer skills including word processing, spreadsheets, databases and data entry)
• Knowledge of office equipment (fax/copier)
• Mathematical skills
• Electronic Health Record
• Organizational and planning skills
• Ability to prioritize
• Demonstrated success working effectively in situations where need to use strong leadership skills to achieve the expected result. Excellent written, verbal and multi-media skills. Ability to work independently and meet deadlines. Strong project planning skills. Conflict management, negotiation, and change management skills. Knowledgeable of quality improvement and patient safety concerns and tools. Ability to effectively facilitate and/or lead multidisciplinary teams. Demonstrates consistent follow through on action plans.
• Highly developed problem-solving skills: able to analyze interrelated elements of problems and work systematically to solve them. Demonstrates strong analytical, problem solving, trouble shooting and quantitative skills. Writing complex database queries, understand hospital cost accounting and reimbursement methods, familiarity with diagnostic and procedure coding systems is required. Expertise with tools related to measuring and driving performance improvement are essential. Able to work independently within a defined strategy and within a matrix structure.
• Basic understanding of data collection strategies, data display methods, basic statistical process and performance improvement concepts and principles. Participate in data processes to improve accuracy, efficiency, and productivity of data entry and reporting.
• Experience in quality improvement, clinical data review, and performance improvement methodologies; ability to effectively communicate opportunities for improvement.
• Detail oriented; ability to work independently and to adhere to standards/definitions of sponsoring agencies/ entities; effective oral and written communication skills and ability to interact and build relationships within quality improvement teams.
• Utilizes appropriate resources to make decisions regarding data abstraction, interpretation and dissemination.

ESSENTIAL FUNCTIONS

• All team members are expected to be knowledgeable and compliant with Prisma Health’s values: Inspire health. Serve with compassion. Be the difference.
• Partners with leaders of the organization in the development and revision of performance indicators and monitoring. Coordinates project development, performs data analysis and synthesizes clinical and administrative data from multiple sources into meaningful summary reports and presentations to all levels within the organization.
• Prepares comparative analysis by accurately aggregating and summarizing data in statistical and/or graphical formats for review by clinical and administrative leaders.
• Works with statistical data to create advanced charts, tables and graphs at the department, service line, facility or organizational level.
• Ensures data integrity, analyzes major trends and reports variances in quality outcomes through the development of system reports and scorecards. Presents findings to key stakeholders in the organization. Monitors both real-time and retrospective quality outcomes, conducts analysis and provides a thorough evaluation for committees, meetings, administration and medical staff needs.
• Demonstrates ability to merge clinical data with other types of data, database creation, management, and maintenance.
• Works independently and effectively with interdisciplinary teams to correlate data from quality management activities to include problem identification, investigation and resolution as well as monitoring and trending patterns of care.
• Coordinates and collaborates with physician leadership to ensure compliance with quality and regulatory standards. Compiles data from multiple sources into a meaningful report that guides clinicians and leaders in their decision-making and action planning. Conducts data analysis including the ongoing systematic review of data sources and special studies to evaluate patient care, patient safety and the impact on care delivery processes.
• Identifies national and state best practices or guidelines that promote quality, patient safety, and effective outcomes.
• Performs other duties as assigned.

SUPERVISORY/MANAGEMENT RESPONSIBILITIES

• This is a non-management job that will report to a supervisor, manager, director or executive.