MINIMUM QUALIFICATIONS

• Bachelor’s degree in healthcare, biosciences, or clinical research-related field.
• For senior-level consideration: at least five (5) years of relevant experience.
• For entry to mid-level roles: at least one (1) year of related experience.
• Familiarity with clinical settings, including understanding basic medical terminology and ability to extract relevant information from medical records.
• Competency in medical procedures such as taking vital signs and phlebotomy.
• Working knowledge of commonly used computer software and clinical databases.
• Understanding of HIPAA guidelines and Institutional Review Board (IRB) regulations.
• Strong communication skills—both written and verbal—with an ability to engage respectfully with diverse individuals.
• Leadership capabilities, including the ability to guide, supervise, and delegate tasks effectively while fostering a collaborative environment.
• Ability to recognize medical emergencies and respond according to established protocols
• Strong organizational skills with the ability to prioritize tasks, manage time efficiently, and adapt to changing needs.
• Resilience and a calm, thoughtful demeanor in high-pressure or emotionally charged situations.

PREFERRED QUALIFICATIONS

• LPN or RN training with an unrestricted license is a plus.
• Spanish-speaking skills are highly valued.
• Excellent interpersonal and communication skills, with the ability to engage effectively across diverse backgrounds, education levels, and life experiences.
• Friendly, approachable demeanor with the confidence to discuss research studies with patients both over the phone and in person.

The Genes and Human Disease Research Program (GHD) is seeking a compassionate, motivated, and detail-oriented individual who is eager to contribute to meaningful work in immune disease research. This role supports efforts to improve care for patients living with sarcoidosis and related immune diseases. By coordinating clinical studies and supporting both research and clinical teams, this position plays a vital part in ensuring that innovative and effective care options are developed and delivered. We are looking for someone who thrives in a collaborative environment, learns quickly, and is committed to making a positive difference in patients’ lives. Responsibilities include, but are not limited to:

Clinical Study Support

• Coordinate and maintain study documentation in accordance with protocols and regulatory standards to ensure accuracy and integrity throughout the research process.
• Assist in the conduct of clinical studies by identifying and recruiting participants in a respectful and ethical manner, providing training, performing phlebotomy and sample processing, and maintaining accurate study records.
• Support safe and effective trial execution by reporting adverse events, managing study-specific databases, and contributing to budget discussions.

Regulatory & Compliance

• Prepare and manage submissions to the Institutional Review Board (IRB) and ensure compliance with HIPAA regulations, grant applications, and annual progress reports.
• Conduct internal process audits and maintain detailed records of participant payments and study-related finances.
• Uphold the highest standards of confidentiality and ethical conduct in all aspects of work.

Patient Engagement

• Provide thoughtful assistance to participants, including guiding them through forms, offering reminders for upcoming visits, and addressing questions with care and clarity.
• Collaborate with clinic physicians and staff to prepare participants for procedures and ensure a positive and informed experience.

Team Collaboration & Leadership

• Work closely with research and clinical teams to support study execution and program success.
• Provide guidance to team members and delegate responsibilities in a supportive, team-focused manner.
• Contribute to grant applications and renewals by compiling supportive materials and summarizing relevant data.