JOB SUMMARY

The Research Engagement Associate performs delegated support tasks for the Study Coordinator in clinical trials, interacting with patients and focusing on increasing patients’ active interest. They are involved in the use of technology and facilitate the use of technology to support volunteer patients through their clinical trial.

QUALIFICATIONS

· Excellent verbal and written communication skills.
· Excellent interpersonal and customer service skills.
· Excellent organizational skills and attention to detail.
· Excellent time management skills with a proven ability to meet deadlines.
· Strong analytical and problem-solving skills.
· Phlebotomy is a plus

EDUCATION AND EXPERIENCE

· High School Degree or equivalent required
· Medical field or experience as nursing assistant preferred
· Previous medical office, research, or hospital experience preferred
Job Type: Full-time
Pay: $21.00 - $23.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program

Application Question(s):

• Will you now, or in the future, require sponsorship for employment visa status (e.g. H-1B visa status)?

Ability to Commute:

• Rochester, NY 14609 (Required)

Work Location: In perso

· Prepare study charts and lab kits based on a template prepared by the Study Coordinator
· File both study charts and study files appropriately
· Complete study logs
· Work with the Administrative Assistant to ensure Primary Care Physician letters are completed at the beginning and end of the trial
· Prepare for monitor visits and assist monitors as necessary
· Collapse and archive completed charts as well as track archived studies
· Perform vitals, EKG’s, diary training and other study procedures as directed by Study Coordinator
· Keep all study lab kits organized and in stock- notify study coordinator of any supply needs based on visit schedules
· Support Centralized Clinical Data Specialists with paper source data entry
· Set up and ship out sponsor specific ECG machines and provisioned devices-ensure all equipment is processed and tracked
· Be familiar with the purpose, telephone source document, goals/timelines and scheduling for all applicable trials
· Review volunteer’s current medications, medical history, study status and compliance with the protocol; update the source document as applicable.
· Conduct telephone calls per protocol as directed for protocol specified visits completing source
· Schedule and reschedule appointments as directed
· Escalate clinical questions to appropriate individuals as needed
· Learn the medication categories that may be excluded in each protocol
· Stay abreast of protocol amendments and how they affect phone calls
· Work with Study Coordinators to achieve goals and deadlines for each study
· Perform additional duties as assigned by manager and as noted on the delegation log