Clinical Research Manager (HCM / Hanoi) at Merck Sharp & Dohme Corp. /Netherlands

Hà Nội, , Vietnam -

Full Time

Start Date

Immediate

Expiry Date

16 Oct, 26

Salary

0.0

Posted On

18 Jul, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Adaptability, Clinical Data Management, Clinical Research, Clinical Site Management, Clinical Trial Management, Decision Making, Good Clinical Practice (GCP), Quality Management, Regulatory Submissions, Risk Based Monitoring, Risk Management, Strategic Planning, Strategic Thinking, Team Leadership, Vendor Management

Industry

Pharmaceutical Manufacturing

Description

Job Description Location : HCM / Hanoi This role is primarily accountable for the end-to-end performance and project management for assigned protocols in a country in compliance with ICH/GCP and country regulations and organization's policies and procedures, quality standards and adverse event reporting requirements internally and externally. The CRM could be responsible for a particular study for several countries in a cluster. Responsibilities include, but are not limited to: • Main Point of Contact (POC) for assigned protocols and link between Country Operations and clinical trial team (CTT). • Responsible for project management of the assigned studies: pro-actively plans, drives and tracks execution and performance of deliverables/timelines/results to meet country commitments from feasibility and site selection, recruitment, execution and close out. • Accountable for performance for assigned protocols in a country in compliance with ICH/GCP and country regulations and organization's policies and procedures, quality standards and adverse event reporting requirements internally and externally. o Reviews Monitoring Visits Reports and escalates performance issues and training needs to CRA manager and/or functional vendor and internal management as needed. o Performs Quality control visits as required. • Leads local study teams to high performance: trains in the protocol other local roles, closely collaborates with and supports CRAs as protocol expert and coordinates activities across the different local country roles ensuring a strong collaboration (including the CTC, CRAs and COM). • Responsible for creating and executing a local risk management plan for assigned studies. • Ensures compliance with CTMS, eTMF and other key systems in assigned studies. • Escalates as needed different challenges and issues to TA Head/CRD/CCQM and or CTT (as appropriate). • Identifies and shares best practices across clinical trials, countries, clusters. • Responsible for collaboration with functional outsourcing vendors, investigators, other external partners in assigned studies. • Country POC for programmatically outsourced trials for assigned protocols. • As a customer-facing role, this position will build business relationships and represent organization' with investigators. • Serves local business needs as applicable in his/her country (if delegated can sign contracts and manage budgets). • Supports local and regional strategy development consistent with long‐term corporate needs in conjunction with CRD, TAH and Regional Operations. • Collaborates internally with HQ functions, regional and local operations, EU Clinical Development, Pharmacovigilence, Global Medical Affairs to align on key issues/decisions across the trials. Consult with GHH as needed. CORE Competency Expectations: • Knowledge in Project Management and site management. • Strong organizational skills with demonstrated success required. • Requires ability to make decisions independently and oversee important activities relevant to clinical research activities according to predetermined global policies and commitments with the support, oversight and supervision of the TA Head or CRD • Requires strong understanding of local regulatory environment. • Strong scientific and clinical research knowledge is required. • Strong understanding of clinical trial planning, management and metrics is essential as well as the ability to focus on multiple deliverables and protocols simultaneously. • Experience functioning as a key link between Country Operations and Clinical Trial Teams • Communicates effectively and builds a collaboration spirit in a remote/virtual environment and across countries, cultures and functions. • Ability and skills to manage resource allocation, processes (and controls), productivity, quality and project delivery. • Proficiency in written and spoken English and local language. The incumbent must be competent and effective in written and verbal communication. • Strategic thinking. • Ability to work efficiently in a remote and virtual environment. • Understand cultural diversity. • The position requires proven strong project management skills and/or project management certification or relevant training program/close mentoring. Behavioural Competency Expectations: • Strong leadership skills that enable and drive alignment with the goals, purpose and mission of organization's Research Labs, Global Clinical Development (GCD) and GCTO. • Ability to identify problems, conflicts and opportunities early and lead, analyse and prepare mitigation plans and drive conflict resolution is critical. • Required to negotiate skilfully in tough situations with both internal and external groups; settle differences with minimum disruption. Examples of common problems include: 1) low patient recruitment, 2) inadequate staff to meet business needs, 3) performance or compliance issues, 4) working with regulatory issues and the broader organization, and 5) resolution of conflictive situations. • Educational/pedagogic, diplomatic and empathic skills to effectively build and maintain professional relationships with investigators and other stakeholders. Experience Requirements: Required: • 5-6 years of experience in clinical research • CRA Experience preferred Educational Requirements: Required: • Bachelor degree in Science (or comparable) Preferred: • Advanced degree, (e.g., Master degree, MD, PhD) Required Skills: Adaptability, Clinical Data Management, Clinical Research, Clinical Site Management, Clinical Trial Management, Decision Making, Good Clinical Practice (GCP), Quality Management, Regulatory Submissions, Risk Based Monitoring, Risk Management, Strategic Planning, Strategic Thinking, Team Leadership, Vendor Management Preferred Skills: Current Employees apply HERE Current Contingent Workers apply HERE Search Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. Employee Status: Regular Relocation: VISA Sponsorship: Travel Requirements: Flexible Work Arrangements: Hybrid Shift: Valid Driving License: Hazardous Material(s): Job Posting End Date: 08/17/2026 *A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

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Responsibilities

Accountable for end-to-end project management of assigned clinical protocols in compliance with ICH/GCP and local regulations. Acts as the primary point of contact between Country Operations and clinical trial teams to drive execution and performance.