HOW TO APPLY

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

JOB SUMMARY

The Department of Obstetrics and Gynecology is passionate about and dedicated to the improving the reproductive health of women. The Women’s Health and Reproductive Disparities (onWHARD) research collaborative is seeking a skilled and customer-focused Clinical Research Coordinator Technician to join our team. This role requires a comprehensive understanding of clinical trials and retrospective studies, ranging from data entry to patient care, and necessitates strong organizational and communication skills. The ideal candidate will play a critical role in the daily operations and compliance of clinical research, ensuring adherence to protocols and ethical guidelines. The primary role of the Research Technician for onWHARD research studies will be to support ongoing research and recruitment at UM clinics. Responsibilities include utilizing the MiChart medical record system to screen and recruit participants, obtaining informed consent either in person or via SignNow, and supporting data entry and management. This role also involves assembling study blood draw kits, delivering them to the enrolling site, serving as a resource and contact person for the study team, and reporting on subject enrollment and progress. Additionally, the Coordinator will coordinate community-based efforts/events for community and academic partnership projects. Schedule flexibility is required.

REQUIRED QUALIFICATIONS*

• Associate degree in Health Science or an equivalent combination of related education and experience is necessary.
• Minimum 1 year of directly related experience in clinical research and clinical trials is necessary. (Please review SoCRA?s Definition of a Clinical Research Professional for qualifying experience prior to applying.)
  or
  An advanced degree in a health-related areas such as: Health Sciences, Behavioral Sciences, Public Health, Health Care Administration, Clinical Research Administration, Social Work, Psychology, Epidemiology, Foreign MD.
  or

Minimum 3 years of human subject experience (clinical, lab or health regulations) such as related patient care, related community health and wellness, related clinical information, and research.

• Experience required in working with community engagement and advisory boards.
• Experience required organizing clinic visits and engagement and dissemination activities.
• Bilingual: Fluent in English and Spanish (verbal and written).
• Experience with translations from English to Spanish and back Spanish to English.
• Research or clinical care experience required, including vital signs and bio-specimen handling.
• Required flexibility for evening or weekend hours for events, meetings both onsite and offsite, or for project deadline.
• Expert in REDCap and data management principles.
• Excellent verbal and written communication skills.
• Ability to work with minimal supervision.
• Demonstrated empathy and cultural sensitivity in community interactions.
• Flexibility and adaptability in strategy application.
• Ability to advocate for community needs within the research framework.
• Valid driver’s license and ability to travel throughout Michigan.
• High attention to detail.

DESIRED QUALIFICATIONS*

• Bachelor?s degree in Health Science or an equivalent combination of related education and experience is desirable.
• An understanding of medical terminology, experience in a large complex health care setting, ability to effectively communicate with staff and faculty of all levels, and knowledge of university policies and procedures is desirable.
• Prior health-related research experience.
• Certified Nursing Assistant with CPR/First Aid experience.
• Experience with qualitative and/or survey research.

Experience as part of a team with all 8 competency domains is expected:

• Scientific Concepts and Research Design
• Ethical Participant Safety Considerations
• Investigational Products Development and Regulation
• Clinical Study Operations (GCPs)
• Study and Site Management
• Data Management and Informatics
• Leadership and Professionalism
• Communication and Teamwor

Experience as part of a team with all 8 competency domains is expected:

• Scientific Concepts and Research Design
• Ethical Participant Safety Considerations
• Investigational Products Development and Regulation
• Clinical Study Operations (GCPs)
• Study and Site Management
• Data Management and Informatics
• Leadership and Professionalism
• Communication and Teamwork

Recruitment/Retention

• Collaborate with the lead coordinator on daily study activities and recruitment efforts.
• Identify potential participants using medical records and inclusion/exclusion criteria.
• Manage recruitment communication, including letters and phone calls, to reach potential participants.
• Approach potential participants at events and provide an overview of the study while maintaining sensitivity to the environment and individuals involved.
• Thoroughly explain the study, review informed consent, answer questions, and follow GCP/IRB regulations to obtain consent.
• Travel to events and clinics throughout SE Michigan for recruitment purposes.
• As a retention coordinator, use interpersonal skills and community-focused strategies to enhance participant retention.

Data Collection

• Complete study data collection forms and prepare related documents, providing translation when necessary.
• Track and communicate survey and questionnaire completion and participant follow-up.

Data Entry and Cleaning

• Perform data entry and data cleaning tasks within REDCap.
• Conduct data quality assurance under supervision.
• Create reports on the completeness and quality of data under team lead direction.

Study Reporting

• Understand study design and objectives to assist in the implementation of study procedures.
• Report on recruitment, enrollment, and project progress during team meetings.
• Assist in preparing tables, charts, graphs, and editing manuscripts/presentations.

Community Outreach and Engagement

• Network with community organizations to aid recruitment and enhance project exposure.
• Represent the project professionally at community events and coordinate event logistics.
• Support organization and coordination of community events.