ABOUT US

Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.

Our Core Values are:

• We serve faithfully by doing what’s right with a joyful heart.
• We never settle by constantly striving for better.
• We are in it together by supporting one another and those we serve.
• We make an impact by taking initiative and delivering exceptional experience.

JOB SUMMARY

The primary responsibility is to construct and maintain the healthcare provider’s master schedules (Qgenda & Epic). The position requires many skills, including data analysis for decision-making and excellent communication. This role is the central communication point for over 40 providers in the Temple Cardiology Department’s multiple service lines. These include the Cardiology Clinic, Heart Failure, Valve Clinic, Satellite Clinics, Cardiovascular Lab, Cath Lab, ICU Service, Consult Service, and ADVH Service.

QUALIFICATIONS

• EDUCATION - H.S. Diploma/GED Equivalent
• EXPERIENCE - 2 Years of Experience

• Works with providers and administration to maximize provider utilization. Collaborates with management to create or revise master template schedules in Qgenda and Epic. Ensures schedules follow policies and receive required approval.
• Build and maintain the Qgenda scheduling software and Epic application.
• Provide support to Temple Cardiology inpatient and outpatient services in the Central Texas Region.
• Works independently to meet monthly deadlines while building templates. This ensures timely completion so patient access for appointments is not delayed.
• Assist in the development and ongoing scheduling help of approved procedures and/or clinical support ideas.
• Communicates with scheduling staff and management teams clearly and professionally. Shares information about template changes, timelines for new schedules, and schedule reviews and releases.
• Works independently to meet monthly deadlines while building templates. This ensures timely completion so patient access for appointments is not delayed.
• Serves as a liaison between senior staff, managers and off site clinic support staff.
• Prepare clinical services reports to support division priorities.
• Provide support and training to end users of the Qgenda and Epic applications. Focus on physician time off, Epic, and clinical impacts.