Reporting to the Manager, Site and Clinical Services the Clinical Services Lead (CSL) - Long Term Care (LTC) provides leadership and direction for specific services including long term care, dementia care, and/or adult day programs. The CSL - LTC works with residents/client/families and provides oversight and direct support to ensure safe and effective resident/client care is delivered maximizing the optimal utilization of available resources. The CSL - LTC assumes a leadership role empowering their team to build and maintain a safety culture that pursues leading practices, promotes quality improvement and learning in their unit/department.
Additionally, the CSL - LTC is a key representative of Good Samaritan promoting a positive image of the organization collaborative relationships with internal and external stakeholders of the organization.

EDUCATIONAL AND OTHER QUALIFICATIONS

• Undergraduate degree in nursing required (i.e. BScN)
• Gerontology or healthcare administrator certificate preferred
• Current CPR certification
• Valid registration with the respective provincial licensing body

WORK EXPERIENCE

• Minimum of three (3) years proven leadership experience in a health care environment
• Minimum of five (5) years health related experience, primarily in seniors’ care, including dementia/geriatrics
• Experience leading people within in a unionized environment
• Experience in understanding health care budgets

KNOWLEDGE, SKILLS, AND ABILITIES

• Knowledge of:
• Accreditation process
• Human Resources and Labour Relations management
• Seniors’ care industry including applicable contractual and legislative requirements
• Comprehensive understanding of MDS/RAI coding and auditing
• Demonstrates critical thinking, analytical, and problem-solving skills to resolve issues independently and/or make recommendations that are supported by evidence consistent with legislation/policies, and that meets the standard of care
• Strong computer skills, particularly with Microsoft Office Suite, webinar, internet technology and charting platforms
• Strong interpersonal skills with an ability to deal effectively with conflict in a diplomatic and professional manner
• Adept at written and oral communication with internal and external stakeholders
• Exhibits an open and sincere approach by demonstrating respect and compassion for everyone equally and support resident/client and family needs
• Maintains an individual’s dignity and self-worth during conversations
• Excellent active listening skills
• Demonstrates flexibility by changing routine to accommodate employee, resident/client needs
• Able to multi-task and demonstrate flexibility in a constant high energy environment while responding to complex priorities
• Ability to independently manage the care home/program in the absence of the Manager, Site and Clinical Services
• Ability to travel as required
• Ability to occasionally work after regular hours in order to attend functions, meetings and to address urgent issues impacting the care home/program
• Capable of balancing office tasks with people responsibilities equally
• Ability to be on-call outside of regular business hours as required, willingness to participate in committees and projects

WHO WE ARE:

As the largest not-for-profit provider of seniors’ care in Alberta and British Columbia, The Good Samaritan Society and Good Samaritan Canada (together, Good Samaritan) have been providing exceptional care and support since 1949. We are faith-based, not-for-profit organizations committed to creating safe, comfortable communities where individuals experience caring, belonging, and purpose. With a proud history of innovation and service excellence, Good Samaritan offers continuing and long-term care, supportive and assisted living, and a variety of specialized health care programs. We serve the healthy and frail elderly, adults with developmental disabilities, and those with chronic or complex health conditions. We operate 61 care homes across Alberta and British Columbia, serving more than 5,600 residents, clients, and patients. Our work is supported by over 4,300 dedicated employees and more than 500 volunteers. We are proud to ensure that 95 cents of every dollar spent goes directly to frontline care and services.

REQUIREMENTS:

• A current and clear Criminal Records Check Form and Clearance Letter prior to the hire date.
• A tuberculosis screening that has been completed no more than 12 months prior to the hire date.

Please refer the Job description for details