• Leadership opportunity within a respected and growing national business
• Diverse and meaningful work across the medico-legal and insurance landscape
• Based in Hawthorn East office with some interstate travel

, CLINICAL SERVICES MANAGER – MEDICO-LEGAL SERVICES

Lead operations, drive growth, and shape quality in a nationally recognised medical services provider.
IIME is a global leader in providing expert medical opinions on medico-legal and insurance matters, affiliated with the renown Altius Group. We are seeking a proactive and customer-focused Medical Services Manager to join our Victorian-based team in Hawthorn East.
In this full-time, office-based role, you will leverage your clinical expertise and exceptional organisational skills to oversee the day-to-day management of the Medical Law team, ensuring that the right experts are engaged for each case and that high-quality, timely reports are delivered. You will also play a crucial role in driving business growth and fostering relationships with stakeholders, including lawyers and medical professionals.

TO BE SUCCESSFUL, YOU WILL HAVE:

• A law background or health qualification with current registration with a professional body (e.g., Nursing, Physiotherapy, Occupational Therapy, or Paramedicine).
• Strong knowledge of medical terminology.
• Outstanding attention to detail and commitment to quality.
• Excellent communication, time management, and problem-solving skills.
• Proactive, independent work style with the ability to manage multiple tasks.
  We’re looking for a driven professional with strong leadership, communication, and stakeholder engagement skills, ideally with experience in healthcare, legal or insurance sectors.

• Managing the daily operations of the Medical-law team including staff training and performance
• Leading recruitment and coordination of medical experts for medico-legal opinions.
• Building and maintaining strong relationships with clients, specialists, and stakeholders
• Ensuring timely delivery and quality assurance of expert reports