Clinical Services Manager at HOSPICE OF SURRY COUNTY

Winston-Salem, North Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

22 Sep, 26

Salary

0.0

Posted On

24 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Clinical Leadership, Staff Mentoring, Patient Care Coordination, Clinical Assessment, Critical Thinking, Staffing Coordination, Workflow Management, Compliance Review, Onboarding, Communication, Organization, Time Management

Industry

Non-profit Organizations

Description

Clinical Services Manager - Registered Nurse (RN) Full-Time | Monday–Friday | Day Shift (8:00 AM – 5:00 PM) Location: Pilot Mountain & Winston Salem Service Areas CLINICAL SERVICES MANAGER – REGISTERED NURSE (RN) Full-Time | Monday–Friday | Day Shift (8:00 AM – 5:00 PM) Service Areas: Pilot Mountain/Stokes/Forsyth Service Area EVERY PATIENT. EVERY FAMILY. EVERY TIME. At Mountain Valley Hospice & Palliative Care, what we do is personal. Every day, we walk alongside patients and families facing serious and terminal illness, providing compassionate care and support during some of life’s most difficult moments. For those called to this work, there is nothing more meaningful. ABOUT THE ROLE Mountain Valley Hospice is seeking an experienced Registered Nurse (RN) to serve as a Clinical Services Manager supporting our homecare hospice teams. This role combines clinical leadership, team support, and day-to-day operational oversight. You’ll work closely with clinical staff to ensure patients and families receive high-quality, compassionate care while helping teams stay organized, supported, and successful in the field. This is an excellent opportunity for an RN who enjoys leadership, problem-solving, mentoring others, and making a direct impact on both patient care and team culture. WHAT YOU’LL DO SUPPORT AND LEAD CLINICAL TEAMS * Partner with the Director of Patient Services to support RNs, LPNs, CNAs, and interdisciplinary team members * Assist with staffing coordination, daily workflow management, and clinical operations * Help maintain a positive, accountable, team-focused culture PROVIDE CLINICAL OVERSIGHT * Review documentation and clinical workflows to support quality and compliance * Assist with patient care coordination and problem resolution * Provide clinical guidance and support to field staff as needed COACH AND DEVELOP STAFF * Mentor and support nurses and aides through coaching, education, and real-time problem solving * Assist with onboarding and development of new team members * Help staff grow in confidence, clinical judgment, and time management HELP ENSURE EXCELLENT PATIENT CARE * Collaborate with physicians, social workers, chaplains, aides, and other team members to ensure seamless patient care * Step in to support patient visits or urgent needs when necessary * Help families navigate difficult moments with compassion and professionalism WHAT WE’RE LOOKING FOR * Current Registered Nurse (RN) license in North Carolina * Strong clinical assessment and critical thinking skills * Previous leadership, charge nurse, hospice, or homecare experience preferred * Excellent communication and organizational abilities * Ability to manage multiple priorities while remaining calm and compassionate * Passion for leadership, teamwork, and patient-centered care WHY MOUNTAIN VALLEY? At Mountain Valley Hospice, you’ll join a mission-driven organization where compassion, teamwork, and service truly matter. We are committed to supporting our employees while providing exceptional care to the patients and families who trust us during life’s most important moments. If you are looking for a leadership opportunity where you can make a meaningful difference every day, we encourage you to apply.

Responsibilities

The Clinical Services Manager provides leadership and operational oversight to homecare hospice teams, including RNs, LPNs, and CNAs. Key duties include managing daily workflows, mentoring staff, and ensuring high-quality, compliant patient care.