REQUIRED: RN LICENSE IN MINNESOTA.

The Clinical Services Manager develops and leads clinical resources in delivery of quality cost effective care to patients. This position is the clinical leader for their designated market and is responsible for mentoring and coaching assigned teams of Integrated Care Nurses and Care Coordinators (“CC”) to achieve performance and outcome expectations, increase skills, and professional development. This position also supports and leads Integrated Care teammates in existing clinical processes.

Clinical Outcomes

• Owns, drives and creates clinical outcomes strategy (in collaboration with the ROM/ROS)
• Identifies metric-driven clinical opportunities and drives process improvement for individuals and teams (in collaboration with the ROM/ROS).
• Clinical coach on prioritization, critical thinking, and time management of tasks and responsibilities that align with our model of care and program specific requirements.

Clinical Skill Building/Mastery

• Reinforce care delivery, training materials, educational tools, and policies for teammates (in collaboration with the training team).
• Assesses effectiveness of care delivery and provides necessary coaching and resources (in collaboration with the ROM/ROS).

Policies and Procedures/Safety

• Reviews escalated REM events. Provides necessary investigation and plan of correction
• Knows and complies with DaVita policies and procedures in accordance with State and Federal regulations for patient care and services (CMS, HIPAA, OSHA, or other governing agencies); Standards necessary to maintain organizational accreditation (such as NCQA); and, State or Federal regulations of Injury Prevention and Safety Training 10%
• Coordinates and collaborates on patient care across DaVita IKC and DKC

Education and Experience

Current RN license in state of practice (Minnesota)

• Current driver’s license with positive driving record required; ability to meet requirements of insurance coverage, required
• 4 - 6 years relevant experience
• Bachelors degree
• Basic computer skills and proficiency in MS Word, Outlook and

Excel

• Demonstrated experience managing to data driven outcomes

and process improvement

• Experience in healthcare performance coaching
• Current CRP certification
• Certified Nephrology Nurse (CNN) or Certified Case Manager (CCM) preferred

Travel: Up to 75% depending on market Nights/Weekends: May include overnight travel
DaVita IKC (Integrated Kidney Care) is comprised of an innovative team who is committed to improving patient outcomes and improving quality of life. Come work with a team of passionate professionals to transform kidney care through a value-based, person-centered, comprehensive approach to kidney care.
We provide comprehensive care and complex chronic condition management to patients nationwide, whether they are in the early stages of kidney disease, transitioning to dialysis, seeking a kidney transplant or receiving life-sustaining dialysis.
27,000+ patients receiving IKC services every month
20 years of Integrated Kidney Care Experience
We’re on a mission to revolutionize kidney care, with a vision of making integrated care the standard of care for all renal patients. To help us achieve our vision, we’re investing extensively in developing both our model of care and our team. When you join DaVita IKC, you’re joining a compassionate team committed to quality patient care. Through our commitment to training, growth and quality we consistently achieve superior clinical outcomes while giving teammates the opportunity to excel in an award-winning environment that enables them to thrive both professionally and personally.
Here is what you can expect when you join our Village:
A “community first, company second” culture based on Core Values that really matter.
Clinical outcomes consistently ranked above the national average.
Award-winning education and training across multiple career paths to help you reach your potential.
Performance-based rewards based on stellar individual and team contributions.
A comprehensive benefits package designed to enhance your health, your financial well-being and your future.
Dedication, above all, to caring for patients suffering from chronic kidney failure across the nation.
Join us as we pursue our vision “To Build the Greatest Healthcare Community the World has Ever Seen.”
Why wait? Explore a career with DaVita today.
Go to http://careers.davita.com to learn more or apply.

Please refer the Job description for details