Clinical Services Specialist, Liver Transplant, Full Time, First Shift at UC Health Career Site

Cincinnati, Ohio, United States -

Full Time

Start Date

Immediate

Expiry Date

14 Sep, 26

Salary

0.0

Posted On

16 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Multitasking, Interpersonal Skills, Training, Patient Coordination, EMR Data Entry, Documentation Management, Regulatory Compliance

Industry

Hospitals and Health Care

Description

Clinical Services Specialist (CSS) • Coordinate and track all administrative and logistical components of transplant patient workflows across pre- and post-transplant phases. • Prepare and maintain patient charts, referral packets, and required documentation for clinical review and committee processes. • Manage scheduling and coordination of testing, specialty consults, and follow-up appointments in collaboration with RNs and providers. • Serve as a primary communication hub for patients, referring providers, outside facilities, and internal transplant teams. • Ensure accuracy, completeness, and timely entry of data in the EMR, transplant databases, and regulatory tracking systems. • Facilitate receipt and routing of records, imaging, labs, and outside documentation needed for transplant decision-making. • Support compliance with UNOS, CMS, and institutional requirements through documentation management and audit readiness. • Identify workflow gaps and assist with process improvement initiatives to enhance efficiency, patient experience, and team productivity. At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering. As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors. UC Health is committed to providing an inclusive, equitable and diverse place of employment. This position will serve as an ambassador of care for patients both before and after a patient visit. The position will work as a resource to help support clinics and providers. The expectation from this position is that it will support and assist in departmental workflows, processes, and procedures to maintain departmental consistency and ensure patient satisfaction throughout the clinic.

Responsibilities

Coordinate administrative and logistical workflows for liver transplant patients across pre- and post-transplant phases. Serve as the primary communication hub between patients, providers, and internal teams while ensuring regulatory compliance with UNOS and CMS.