Clinical Specialist at Brave Health

, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

22 Jan, 26

Salary

0.0

Posted On

24 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Motivational Interviewing, Crisis Intervention, Verbal De-escalation, Strong Communication, Problem Solving, Organizational Skills, Deadline Oriented, Clinical Judgment, Patient Support, Resourcefulness, Team Collaboration, Accurate Record Keeping, Patient Scheduling, Lethality Assessment, Case Management

Industry

Hospitals and Health Care

Description

Why We're Here: At Brave Health, we are driven by a deep commitment to transform lives by expanding access to compassionate, high-quality mental health care. By harnessing the power of technology, we break down barriers and bring mental health treatment directly to those who need it most—wherever they are. As a community health-centered organization, we are dedicated to ensuring that no one is left behind. Nearly 1 in 4 people in the U.S. receive healthcare through Medicaid, yet two-thirds of providers don’t accept it. Brave Health is stepping up to close this gap by making mental health care accessible, affordable, and life-changing for all. Overview We are presently in search of a full-time Clinical Specialist to become a part of our team. This position is entirely remote and open to candidates from any location. The full-time work hours are scheduled from Monday to Friday, 9 am to 6 pm, with a one-hour lunch break. Responsibilities Utilize motivational interviewing techniques to explore and resolve ambivalence regarding engaging in services Complete all paperwork, referrals, and case notes in an accurate and timely manner. Facilitate linkage to internal and external services/resources Actively and accurately match patient with internal service providers and facilitate scheduling Work with patients to resolve barriers to services Complete outbound calls to provide additional support to at-risk patients to support attendance to initial therapy appointment Assess for lethality and clinically escalate when necessary to ensure safety and well-being of patients. Cover clinical escalation while Lead Clinical Specialist is on lunch and/or on PTO Work collaboratively with peer support team to identify patients who need additional support Skill Requirements Very strong at direct patient contact at volume, communicating status and issues to managers, and executing steps and written records and actions on time Your accuracy and speed is a strong match to an extremely high volume, deadline oriented, fast paced role. Working knowledge of DSM 5 nomenclature Ability to provide Crisis intervention/stabilization and verbal de-escalation Ability to work independently and on a team Strong communication skills Ability to manage multiple projects simultaneously Resourceful, a good problem solver and organized Deadline oriented Able to utilize clinical judgment to make decisions Qualifications Highly motivated, results-driven History of accuracy, volume processing and meeting deadlines Bachelor’s degree from an accredited university or college with a major in counseling, social work, psychology, nursing, rehabilitation, special education, health education, or a related human services field; master degree preferred Fluency in English, Spanish (preferred); proficiency in other languages a plus: Utilize motivational interviewing techniques to explore and resolve ambivalence regarding engaging in services Complete all paperwork, referrals, and case notes in an accurate and timely manner. Facilitate linkage to internal and external services/resources Actively and accurately match patient with internal service providers and facilitate scheduling Work with patients to resolve barriers to services Complete outbound calls to provide additional support to at-risk patients to support attendance to initial therapy appointment Assess for lethality and clinically escalate when necessary to ensure safety and well-being of patients. Cover clinical escalation while Lead Clinical Specialist is on lunch and/or on PTO Work collaboratively with peer support team to identify patients who need additional support Brave Health is very proud of our diverse team who cares for a diverse population of patients. We are an equal opportunity employer and encourage all applicants from every background and life experience to apply.

Responsibilities

The Clinical Specialist will utilize motivational interviewing techniques to engage patients and facilitate access to mental health services. Responsibilities include completing paperwork, making outbound calls to at-risk patients, and collaborating with the peer support team.