Clinical Specialist - Electrophysiology - SA at Boston Scientific Corporation Malaysia

Sydney, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

02 Mar, 26

Salary

0.0

Posted On

02 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Electrophysiology, Clinical Support, Troubleshooting, Technical Training, Customer Relationships, Communication, Biomedical Engineering, Cryoablation, 3D Mapping, Pulsed Field Ablation, Electrical Circuits, Cardiac Arrhythmias, Technical Knowledge, Inventory Management, Problem Solving, Team Collaboration

Industry

Medical Equipment Manufacturing

Description

Utilising your technical knowledge of: The field of electrophysiology (including propagation of electrical circuits within cardiac tissue and the pathophysiology of electrical rhythm disorders), biophysics of radiofrequency, cryo-thermal ablation, 2D and 3D electroanatomical mapping principles to provide: Clinical support including basic trouble-shooting, and clinical guidance to diagnose and treat cardiac arrhythmias Provide the measurement of electrical circuits within the heart and perform stimulation protocols as per physician requests to measure the electrical conductivity of the heart to aid in the diagnosis of cardiac arrhythmias Develop a deep technical understanding of, and provide the technical training of company products to Cardiac Electrophysiologists, Cardiac Physiologists and Nurses Travelling as required to meet customer demand for the services described above. Developing deep understanding on the workflows and specificities of each hospital & business relationships with hospital personnel (e.g., through informal conversation, meetings, participation in conferences) to make new contacts in other departments within hospital and all stakeholders to ensure that products are trained and utilised in accordance with the Directions for Use. Ensuring timely collection, reporting of all required medical documentation pertaining to our procedural device operation. Responding to complex customer needs and complaints regarding products and service by developing creative and feasible solutions or working with other related personnel (e.g., sales, clinical, research, marketing, technical support) to develop optimal solutions. Recording customer information and activities in company's CRM system: use the system as an alignment tool with other commercial roles. Completion of relevant administration including reporting, stock validations and inventory management Being available to support the broader ANZ Rhythm Management business on an as-needs basis Builds and maintains effective networks that add value in achieving work related goals. Works effectively and collaboratively within the team environment. A thorough understanding of Cardiac Electrophysiology Biophysics of radiofrequency and cryoablation A thorough understanding of Pulsed Field Ablation (Pulsed Direct Current) on cardiac tissue and a biophysical understanding of tissue selectivity Successfully completes all relevant training. Develop in depth knowledge of electrophysiology procedure, products and treatment applications. Proactively keeps up to date with technical knowledge in electrophysiology. Previous clinical case experience within electrophysiology / rhythm management essential Strong technical and clinical skills Proven experience in building and maintaining customer relationships. Proven ability to absorb complex technical information and apply this knowledge in the field. Excellent written & verbal communication. Tertiary qualifications in preferred disciplines including biomedical engineering and science-related disciplines. Exposure and understanding of conventional EP. Ability to interpret EP signals. Exposure to 3D Mapping and cryoablation. Troubleshooting skills and experience Desired qualifications IBHRE EP, IBHRE Pacing

Responsibilities

Provide clinical support and guidance for diagnosing and treating cardiac arrhythmias while developing technical training for healthcare professionals. Ensure effective communication and collaboration with hospital personnel to enhance product utilization and customer satisfaction.