Clinical Specialist - PC at Visionworks

Roseville, California, United States -

Full Time

Start Date

Immediate

Expiry Date

24 May, 26

Salary

20.92

Posted On

23 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient Records Maintenance, Preliminary Testing, Optics Knowledge, Product Knowledge, Service Knowledge, Managed Vision Care, Customer Service, Inventory Restocking, Equipment Cleaning, Answering Phones, Patient Transition

Industry

Retail

Description

About Us: Want to bring the “care” back to the vision care industry? We're looking for charismatic types who are ready to be the heart of our brand. Whether it's a friendly voice over the phone, or a welcoming smile when a patient walks into your store, we need individuals who are passionate about helping customers look great and see great. Pay Class: Full Time Pay Rate: $16.90 - 20.92 per hour The Role: A Visionworks Clinical Specialist (CS)/Optometric Assistant is the very face of our Exam Practice and is dedicated to ensuring the best possible journey for every patient. This person is trained and knowledgeable about eye health and preliminary testing, optics, our products/services and managed vision care. The CS personally takes the patient through the first steps of the Visionworks experience ensuring their eye exam needs are met in a simple, human and bold way. • Maintain complete and accurate patient records before conducing preliminary testing • Introduce patient to OD and provide OD with important patient information • Transition patient from doctor to sales floor and provide associates necessary information to educate and recommend products and services that meet their eye care needs • Execute day-to-day operational activities to support the store's exam lane maintenance and patient experience goals including: restocking inventory, cleaning equipment, and answering phones to meet additional patient needs Qualifications: · Related customer or patient experience preferred, but not necessary · HS diploma, GED or equivalent related job experience What we offer! At Visionworks, we offer a generous, competitive benefits package (for our part timers, too!) and exclusive employee discounts —including but not limited to • Vision Coverage • Paid Parental Leave • Bereavement Leave • 401 (k) Savings Plan • Paid Time off • Milestone anniversary awards • Medical, Dental for Full Timers • And more! Everyone has a story that makes them who they are. At Visionworks, we’re looking for charismatic people who can lead authentically and with their own unique voice. We are actively committed to fostering an environment where all are seen and heard equally as we embrace Diversity, Equity and Inclusion (DE&I). VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing. Compensation range for the roles is listed above. Applicable salary rangers may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses, equity, and commissions.

Responsibilities

The Clinical Specialist acts as the face of the Exam Practice, guiding patients through the initial steps of their eye exam experience by conducting preliminary testing and maintaining accurate patient records. This role also involves transitioning patients to the sales floor and supporting daily operational tasks like restocking and cleaning equipment.