Clinical Support Consultant at Specsavers
Burnaby, BC V5A 4W3, Canada -
Full Time


Start Date

Immediate

Expiry Date

08 Nov, 25

Salary

106000.0

Posted On

09 Aug, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Design, Training

Industry

Hospital/Health Care

Description

Location: This is a field based role, with 4 days of travelling around your territory & 1 day from home.
Salary: $106,000 – $115,000
Actual compensation within the range will be based on experience We also offer quarterly variable compensation package (bonus) + benefits

KEY SKILLS, ABILITY OR EXPERIENCE

  • Bachelor of Science Studies, Optometrist or equivalent, preferably with 5+ years’ experience in retail environment
  • Experience facilitating training to audiences of 5-30 people (min two years)
  • Experience in industry stakeholder relationships
  • Experience of retail management and/or training design and delivery
  • Ability to build effective relationships and hold open and honest conversations.
  • Excellent written and verbal communication and presentation skills
  • Ability to work as part of a team and a strong ability to work autonomously.
  • Strong influencing skills
  • Ability to coach/mentor
Responsibilities

WHAT YOU’LL BE DOING:

  • Leading the clinical set-up of new stores to ensure Optometrists hit the ground running.
  • Becoming a trusted expert on provincial regulations and eyecare coverage, ready to train and support store teams.Identifying opportunities to boost clinical productivity and executing plans that deliver measurable results.
  • Coaching teams on high-impact clinical touchpoints like pre-test and 3-way handovers.
  • Supporting pilots of new technologies, services, and systems that enhance patient care and commercial performance.
  • Collaborating with the Clinical Recruitment Manager to ensure new Associates are welcomed and well-prepared.
  • Analysing store performance, addressing underperformance, and celebrating success to foster a culture of continuous improvement.
  • Role modelling Specsavers’ values – Collaboration, Commerciality, Curiosity, Courageousness, and Compassion – in everything you do.
  • Utilising your Specsavers knowledge & relationships with our partners to ensure that we deliver care that can really drive improvement of outcomes for both our patients & customers alike.
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