Clinical Trainer (Palatka-Admin) at RURAL HEALTH CARE INC dba Aza Health

Palatka, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

14 Jul, 26

Salary

0.0

Posted On

15 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Clinical training, Onboarding, Staff development, Electronic medical records, Practice management systems, Software training, Performance improvement, Auditing, Technical support, Workflow optimization, Documentation, Health record management

Industry

Public Health

Description

This is a full time position, Monday-Thursday 8:00 am-6:30 pm. POSITION SUMMARY The Clinical Trainer is responsible for onboarding and training of all new and existing clinical support staff. This position reports to the Nursing Director and has no supervisory responsibilities. POSITION RESPONSIBILITIES * As an applications expert, train end-users on appropriate NG workflows. * Perform an employee orientation program for new employees. * Provide Level 1 end-user application support for Practice Management System, Electronic Medical Records, Electronic Dental Records, Population Health, etc. * Verify correct use of software systems. Conduct proficiency checklist for all end-users on a regular basis. Submit to Nursing Director. Consult with Management team to develop performance improvement measures. * Evaluate training effectiveness to ensure that employees learn and that the training helps AH to meet its strategic goals and achieve results. * Analyze training needs to suggest to the Nursing Director new training programs or modifications to improve existing programs. * Document and monitor completion of end-user training. * Perform and submit various monthly audits to the Nursing Director. Review all results with the end-user, including audits performed by Corporate, for appropriate remedial training, as necessary. * Maintain training spreadsheet of existing employees that have completed retraining. Submit to Nursing Director monthly. * Participate and disseminate pertinent information at Center and/or Department meetings. * Assist with software revisions/updates and test thoroughly before implementing in the Production Database by partnering with appropriate staff. Provide training related to revisions. * Understand and stay current with company processes and procedures and operating manuals are current. * Understands the different health related documents and files them into the legal health record with accuracy. (Inclusive of correct document type, correct patient and correct PAQ). * Asks questions about documents that are not easily identifiable for filing into the right document type in ICS. * Communicates with Supervisor about documents that are not easily identifiable or when a pattern of incorrect documents being sent is noticed. * Reviews EHR to obtain the Clinician who ordered the referral and files document to the correct Clinician’s Provider Approval Queue (PAQ). * Identifies documents that should not be sent to the Clinician’s PAQ and moves them to the appropriate folder on the shared drive (i.e., requests for medical records, center documents). EDUCATION * High School diploma or equivalent. * MA/LPN preferred but not required. * Minimum of 2 years’ experience in a clinical setting. Experience in technical support of information systems (preferably medical) and computer networking may be substituted on a year for year basis for education requirement. CERTIFICATES AND LICENSES * State of Florida License Practical Nurse or Medical Assistant Certification preferred but not required. EXPERIENCE * No experience * One to four years * Five to seven years Eight to ten years

Responsibilities

The Clinical Trainer is responsible for onboarding and training clinical support staff on software workflows and electronic medical record systems. They also conduct audits, monitor training effectiveness, and provide ongoing technical support to ensure organizational goals are met.