Clinical Trial Support Services Associate at Keywords Studios Plc Singapore

Indianapolis, Indiana, United States -

Full Time

Start Date

Immediate

Expiry Date

07 Aug, 26

Salary

22.0

Posted On

09 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Study Supply Data Management, Workflow Processing, Electronic Document Management, Operational Coordination, Administrative Assistance, System Support, Reporting, Material Lifecycle Monitoring, Transportation Knowledge, Customs Experience, Detail Oriented, Clinical Trial Support

Industry

Computer Games

Description

Work Location: Indianapolis, IN (onsite) Work Hours: Monday - Friday, 8:00 am - 5:00 pm EST Overtime: Occasional Pay Rate: $22.00+ per hour The Clinical Trial Support Assistant provides essential operational support to teams responsible for managing investigation materials and clinical supply workflows. This role ensures that study‐related information, documents, and material status updates are accurately maintained and processed in a timely manner Key Responsibilities: Study Supply Data Management & Workflow Processing • Input and update study supply information into approved databases with careful attention to accuracy and record integrity. • Review incoming material‐related documents for completeness before organizing, storing, or forwarding them. • Track incoming communications through shared inboxes and ensure requests or inquiries are directed to the appropriate workflow or team member. • Maintain electronic documents by uploading required files to designated systems and keeping audit‐ready organization. • Follow up on pending supply actions or missing documentation to help keep study timelines on track. Operational Coordination & Administrative Assistance • Support the setup and maintenance of supply routing configurations and related operational tools under team guidance. • Prepare and update supporting materials such as label references, distribution sheets, and other study‐specific documentation. • Assist with the consolidation of documents and completion of designated tasks during clinical study closeout. • Perform basic updates or status changes within study supply systems to ensure accurate operational data. • Help maintain calendars or process schedules associated with depots, hubs, or assigned operational partners. System Support & Resolution Coordination • Review routine system alerts or incomplete process queues to identify items that require team attention. • Document observations and gather relevant details to support troubleshooting by senior team members. • Log system issues and track progress to ensure items are properly resolved and documented for quality oversight. Reporting & Operations Insight Support • Generate scheduled lists, extracts, and basic reports that assist in monitoring study supply activity and performance. • Prepare organized data files or summaries used for operational planning and leadership updates. • Confirm data accuracy and completeness before submitting information for analysis or decision‐making. Material Lifecycle Monitoring & Documentation Maintenance • Track lifecycle indicators such as upcoming retest reviews or documentation updates for investigation materials. • Assist with preparing materials needed for lifecycle extensions or status changes. • Maintain logs of extension‐related actions, label adjustments, and required documentation updates. • Update system records promptly to ensure accurate reflection of product status across supply teams. Team Collaboration, Training, & Professional Growth • Work closely with team members to support shared operational goals and maintain consistent daily workflow coverage. • Participate in training to develop familiarity with clinical supply systems, documentation requirements, and operational processes. • Take on additional tasks or project support responsibilities as knowledge and skill levels expand. Bachelors degree or equivalent experience Transportation knowledge Customs experience is a plus Must be detail oriented KeyWords provides all its contingent workforce with: Medical, dental and vision benefits Paid time off (including sick and select holidays) 401(k) enrollment with 3% employer matching We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law Role Information: EN Studio: Keywords Studios Location: Indianapolis, IN Area of Work: DSS Service: Clinical Trials Employment Type: Contractor Working Pattern: Full Time This Organization Participates in E-Verify Keywords Studios is committed to fair and ethical hiring practices. We expect candidates to conduct themselves with honesty and to participate in all applications and interviews independently, presenting their own knowledge and experience. Candidates should refrain from using AI assistance or third-party tools or services that could influence, capture, or otherwise interfere with the authenticity of the assessment process.

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Responsibilities

Provides operational support for managing clinical trial investigation materials and supply workflows. Responsibilities include maintaining study databases, tracking communications, and generating operational reports to ensure study timelines are met.