Cloud Associate at Kordia

Auckland, Auckland, New Zealand -

Full Time

Start Date

Immediate

Expiry Date

24 Aug, 26

Salary

0.0

Posted On

26 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Microsoft Azure, Cloud Administration, Technical Support, Customer Relationship Management, Cloud Monitoring, Scripting, Reporting, Problem Solving, Communication Skills, Azure Administrator AZ-104

Industry

Telecommunications

Description

• 6 month fixed-term contract For more than 65 years, we’ve been keeping New Zealanders and their businesses safe, connected and ready for the future. We operate across New Zealand, Australia and the Pacific, delivering mission-critical technology spanning cloud, cyber security, broadcasting, maritime communications and critical communications infrastructure. Backed by a team of 450+ experts, we’re trusted by some of New Zealand’s largest organisations to protect what matters most. Ko tā mātou mahi - About the role We have a great opportunity for a Cloud Associate to join our team. The position would suit someone early in their cloud career, ready to step into a hands-on role supporting customers across modern cloud environments. You might currently be working in a Level 2 or Level 3 Service Desk role, with an interest in Cloud and having completed an AZ-104. You’ll bring an interest in cloud technology, your willingness to learn, and your ability to build strong relationships with customers. Ko tō mahi – What you will do As part of our Cloud team, you’ll work alongside experienced Cloud Engineers and Consultants to support the delivery and ongoing management of customer cloud environments. You’ll build direct relationships with customers through regular communication, reporting, and operational support activities. This role combines technical development with customer interaction, making it well suited to someone who enjoys both technology and working with people. What you’ll be responsible for * Supporting the day-to-day operational management of Cloud (particularly Azure) environments * Assisting with cloud monitoring, reporting, and service administration activities * Working alongside Cloud Engineers and Consultants to resolve customer issues and deliver outcomes * Preparing and sharing customer reporting and operational updates * Identifying opportunities to automate reporting, operational tasks, and cloud administration processes using scripting and cloud-native tools * Building strong working relationships with customers through clear and professional communication * Identifying opportunities to improve processes, documentation, and customer experience Nā tōu rourou - What you will bring * Experience in a Level2or Level2Service Desk, IT Support, or similar technical support role * Microsoft Azure Administrator certification (AZ-104) * A genuine interest in cloud technologies and building a career in cloud engineering * Strong communication skills and confidence interacting with customers * A proactive approach to learning and problem solving * The ability to work collaboratively within a high-performing technical team * Strong organisational skills and attention to detail Nōu te rourou – Why join us? This is an opportunity to build your cloud career in a team that will actively invest in your development. You’ll work alongside experienced Cloud Engineers and Consultants, gain exposure to enterprise Azure environments, and develop the technical and customer capability needed to progress within cloud engineering. If you’re looking for a genuine pathway into cloud, this is a role where you can learn quickly with the support of a high-performing team. Apply today!

Responsibilities

Support the day-to-day operational management and monitoring of customer Azure cloud environments. Collaborate with engineers to resolve technical issues and identify opportunities for process automation.