JOB DESCRIPTION

As part of Nationwide’s exciting and growing team of Cloud Platform engineers, you’ll have a SRE (Site Reliability Engineer) mindset with the ability to act like a Developer and think like a Systems Operator. We invest in our people to ensure we create multi-functional engineers and retain the skills within the organisation. Our engineers are responsible for the delivery of Cloud technical solutions for assigned missions alongside providing consultancy and support services as required. As part of the Cloud Engineering team, we are looking for talented people to help us achieve our goals.
We are happy to consider flexible working approaches to help you perform at your best.
At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.
For this job you’ll spend at least two days per week, or if part time you’ll spend 40% of your working time, based at either our Swindon or London office. If your application is successful, your hiring manager will provide further details on how this works.
If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can.

ABOUT YOU

We are seeking an E2 Engineer (Cloud Engineer) with a strong foundation in cloud platforms and a passion for problem-solving.

Skilled Cloud Engineers that can demonstrate hands-on experience to support our 4c’s (Cloud, Containerisation, Coding, CI/CD). This includes:

• Designing and implementing Cloud platforms in Azure for elasticity and scalability
• Infrastructure as code and post deployment configuration management using tools such as Terraform, ARM, Ansible. While expertise in these tools is not mandatory, familiarity is preferred.
• PowerShell scripting
• Automating the deployment and monitoring of services in Public Cloud
• Implementing changes/improvements to production services, ensuring service uptime.
• Demonstrated ability to troubleshoot complex infrastructure issues and implement effective solutions

Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role:

• Feel what customers feel - We step into our customers’ shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind
• Say it straight - We are brave in speaking out and saying what we think. We’re honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand
• Push for better - We don’t settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development
• Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes.

You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these.

WHAT YOU’LL BE DOING

• Take charge in building and managing scalable, self-healing, distributed cloud platforms. Primarily in Azure but with opportunities to cross skill with AWS.
• Enable application development teams across large scale enterprise subscription deployments through management of policies and shared services.
• Drive efficiency, automation, and cost reduction by automating manual and repetitive tasks.
• Develop features and codified artefacts for platform improvements leveraging automation and infrastructure as code.
• Provide technical expertise throughout all stages of the product lifecycle.
• Create and adhere to standards and provide governance to contribute to process improvement.
• Identify and escalate dependencies, risks and exceptions that will affect implementation of technical artefacts.
• Share knowledge with peers to contribute to the skills growth of knowledge within Nationwide’s Engineering COE.
• Influence and collaborate on architectural design decisions of platform solutions, features and fixes.
• Collaborate with architecture, security, engineering teams and the wider Engineering Centre of Excellence to ensure seamless integration of platform solutions within our infrastructure.
• Rotation into support/operations team on regular basis to support spoke/application development teams and maintain platform.

Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role:

• Feel what customers feel - We step into our customers’ shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind
• Say it straight - We are brave in speaking out and saying what we think. We’re honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand
• Push for better - We don’t settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development
• Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes