Accountabilities

• Provide first-level technical support to application teams through the ServiceNow ticketing system, investigating and resolving common Databricks and cloud-related requests.
• Gather, clarify, and analyze technical requirements for onboarding new Data Landing Zones (DLZs).
• Execute pipelines, scripts, and automated processes to provision, configure, or modify Azure and Databricks resources.
• Support the deployment of commonly requested Azure resources using Infrastructure as Code (IaC) practices.
• Identify repetitive manual activities and develop automation to improve efficiency, consistency, and support response times.
•