Unilink is seeking a hands-on, customer-focused Senior Solutions Support Engineer to learn more about AI to support our justice-sector customers. In this role, you’ll deliver high-quality customer and technical support across our software suite - helping our clients improve efficiency, security, and rehabilitation outcomes through digital innovation, especially AI.

You’ll act as the crucial link between our customers, support teams, and developers. Resolving complex issues, implementing tailored solutions, and continuously improving how our systems are delivered and supported.

• This position offers hybrid flexibility, meaningful work, and the chance to collaborate with colleagues in the UK and across Australia, all within a company that values innovation and social purpose.