Cloud O&M Engineer (Huawei Cloud Stack) at Ovations Technologies

Johannesburg, Gauteng, South Africa -

Full Time

Start Date

Immediate

Expiry Date

20 May, 26

Salary

0.0

Posted On

19 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Huawei Cloud Stack, O&M, Troubleshooting, Root Cause Analysis, Emergency Recovery, Data Protection, Backup, Change Management, System Inspection, Risk Mitigation, TAC Liaison, Distributed Systems, Cloud Monitoring, Performance Tuning, HCIA, HCIP

Industry

IT Services and IT Consulting

Description

We are seeking a highly skilled Cloud O&M Engineer for a 12-month contract with Huawei. You will be responsible for the end-to-end stability, maintenance, and operational excellence of the HUAWEI CLOUD Stack platform. This role requires a proactive technical expert capable of handling routine monitoring, complex troubleshooting, and emergency recovery in a high-pressure environment. Key Responsibilities Troubleshooting & Problem Solving: Resolve routine and complex issues within the HUAWEI CLOUD Stack. Perform deep-dive root cause analysis (RCA) and lead recovery efforts. Emergency Fault Recovery: Act as the primary technical point of contact during service interruptions, collaborating with the Huawei Technical Support Center (TAC) to rectify faults and restore services. Data Protection & Continuity: Execute comprehensive backup and restoration protocols for management data to ensure 100% service continuity and prevent data loss. Change Management: Formulate, review, and implement configuration changes. Manage the full change lifecycle from preparation and acceptance to result confirmation. Routine Operations (O&M): Conduct periodic system inspections and real-time monitoring (5x8) to track alarms and handle abnormal inspection results. Risk Mitigation: Proactively identify, evaluate, and clear risks on the live network to ensure maximum stability and security. TAC Liaison: Efficiently collect problem/fault information and escalate to the remote Technical Support Center when necessary to ensure rapid resolution. Requirements & Qualifications Technical Expertise: Minimum 3–5 years of hands-on experience specifically within the HUAWEI CLOUD Stack platform and associated cloud services. O&M Proficiency: Strong background in Cloud Operations & Maintenance, with a focus on problem-locating and performance-tuning. Infrastructure Skills: Experience with distributed system architectures, data backup technologies, and cloud monitoring tools. Certifications: Huawei-specific certifications (HCIA, HCIP, or HCIE-Cloud Computing) are highly advantageous and preferred. Methodology: Solid understanding of change management processes and risk assessment within a live network environment. Communication: Ability to communicate technical analysis effectively to both customers and back-end support teams.

Responsibilities

The engineer will ensure the end-to-end stability and operational excellence of the HUAWEI CLOUD Stack platform through routine monitoring, complex troubleshooting, and emergency recovery procedures. Key duties include executing data backup protocols, managing the full lifecycle of configuration changes, and proactively mitigating risks on the live network.