SKILLS, KNOWLEDGE, EXPERIENCE REQUIRED:

• Microsoft 365 Platform Expertise (5 years of experience)
• Strong experience managing Exchange, SharePoint, OneDrive, and Teams.
• Familiarity with Microsoft 365 Admin Center, Compliance Center, and usage reports.
• Ability to troubleshoot collaboration and productivity-related incidents.
• Microsoft Intune and Endpoint Configuration (5 years of experience)
• Proficiency in managing Windows device enrollment, profiles, and compliance.
• Knowledge of BitLocker, Defender, application deployment, and conditional access.
• Capability to support end-users in secure device onboarding and remediation.
• Power Platform Administration and Governance (5 years of experience)
• Experience managing Power Platform environments, licensing, and DLP policies.
• Understanding of standard and premium connectors, gateway configuration, and tenant settings.
• Ability to monitor environment usage, enforce governance, and prevent misuse.

• Administering core Microsoft 365 services and collaboration tools:
• Supporting user and service management across Exchange Online, SharePoint, OneDrive, and Teams;
• Troubleshooting issues related to mail flow, file sharing, access control, and Teams governance;
• Ensuring service continuity, compliance configuration, and end-user support;
• 2) Designing and managing Power Platform environments:
• Establishing Power Platform environments with appropriate DLP policies and user permissions;
• Configuring environment connectors, licensing controls, and secure data boundaries;
• Monitoring environment health and managing capacity alerts and usage quotas;
• 3) Developing and supporting Power Apps solutions:
• Creating Canvas and Model-Driven apps for internal workflow automation and data management;
• Integrating with Dataverse, SharePoint, and other M365 services;
• Ensuring secure access, responsive UI design, and lifecycle governance of applications.