Cloud Operations Engineer (IGT1: Kyriba) at IFS NORTH AMERICA INC

Colombo, Western Province, Sri Lanka -

Full Time

Start Date

Immediate

Expiry Date

06 Jan, 26

Salary

0.0

Posted On

08 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Linux Administration, Windows Server, AWS, Ansible, Python, Shell Scripting, PowerShell, Automation, Incident Management, Documentation, Troubleshooting, Root Cause Analysis, Infrastructure as Code, Continuous Improvement, Performance Optimization, Kubernetes, Terraform

Industry

Software Development

Description

Company Description About IGT1 Lanka IGT1 Lanka is a rapidly growing offshore technology and talent solutions company based in Port City Colombo. We are a fully owned subsidiary of IGT I Holdings Sweden AB, funded by the three of world’s leading private equity firms; EQT Group, Hg, and TA Associates. We’re also proud to be a sister company of IFS, Sri Lanka’s largest and most established technology company. At IGT1 Lanka, we partner with global businesses to scale operations, accelerate innovation, and build world-class SaaS platforms through high-quality offshore delivery. Our people-first culture champions diversity, teamwork, and continuous learning, creating an environment where talent thrives. With a team of over 400 professionals and counting, we are always looking for passionate, skilled individuals who want to make a global impact while being part of something extraordinary. Through our offshore collaboration model, you'll be embedded within the team of one of our esteemed international clients, contributing directly to high-impact, enterprise-level initiatives. About the Client: Kyriba Kyriba is the global leader in cloud-based finance solutions, empowering CFOs and their teams to transform how they activate liquidity as a dynamic, real-time vehicle for growth and value creation. Our award-winning SaaS platform delivers comprehensive treasury, risk management, payments, and supply chain finance capabilities that enable companies to optimize their working capital and enhance financial performance. Job Description Kyriba’s Cloud Operations team safeguards the availability, performance, and reliability of our industry-leading SaaS platform—powering solutions in payments, risk management, business intelligence, and fraud prevention. We manage Linux and Windows workloads on AWS across APAC, EMEA, and AMER regions, applying a software engineering mindset to systems administration with a strong focus on automation, observability, and continuous improvement. We’re looking for a passionate and skilled Cloud Operations Engineer to join our global Cloud Operations team in Colombo. In this role, you’ll help ensure the availability, stability, and performance of our industry-leading SaaS platform — running on AWS and serving enterprise customers worldwide. You’ll work at the intersection of operations, automation, and reliability, using Infrastructure as Code and modern tooling to drive operational excellence and continuous improvement. Key Responsibilities Ensure the availability, reliability, and performance of production platforms and applications. Troubleshoot issues, perform Root Cause Analysis (RCA), and automate remediation for recurring problems. Orchestrate and deploy infrastructure and services on AWS using Infrastructure as Code principles. Build and maintain deployment automation using Ansible, enhancing existing playbooks, roles, and CI/CD integrations. Develop tooling for failure detection, remediation, OS patching, and deployments. Maintain and improve documentation, standard operating procedures (SOPs), and architecture diagrams. Patch, upgrade, and harden systems; drive performance and resource optimization. Coordinate incident responses, communicate with impacted teams, and ensure timely resolution. Participate in rotational on-call duties and support Saturday deployments as needed Qualifications 2–5 years of experience in Linux or Windows server administration (SaaS or production environments preferred). Strong Linux administration skills; working knowledge of Windows Server. Hands-on experience with AWS (EC2, RDS, S3, IAM, CloudWatch, VPC, Systems Manager, etc.). Proven automation experience with Ansible (strongly preferred). Scripting skills for automation using Python, shell, or PowerShell. Strong communication and documentation skills in English. Demonstrates thoroughness, critical thinking, and sound judgment when troubleshooting and implementing solutions. Communicates clearly, manages pressure calmly, and works effectively with global teams and stakeholders to achieve win-win results. Bonus points for experience with Kubernetes (EKS), Terraform, Docker, complex troubleshooting, ITIL/incident management, or Oracle RDBMS. Additional Information

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Responsibilities

Ensure the availability, reliability, and performance of production platforms and applications. Troubleshoot issues, perform Root Cause Analysis, and automate remediation for recurring problems.