Cloud Operations Engineer at MEAT FOOD LTD

Sofia, Sofia-City, Bulgaria -

Full Time

Start Date

Immediate

Expiry Date

21 Sep, 26

Salary

0.0

Posted On

23 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

AWS, Azure, Linux, Windows Server, SQL Server, Docker, Kubernetes, CI/CD, Networking Protocols, LAN/VLAN Configuration, AI Prompting, Troubleshooting, System Monitoring, Cloud Operations, Technical Documentation, Analytical Problem Solving

Industry

Software Development

Description

The Cloud Operations Engineer, Cloud Services assists in the support and management of the software components of the Tungsten Automation Corporation Cloud Solutions technology stack. Engineers are expected to provide first-class system operation and support to the Tungsten Automation Corporation Software cloud enterprise. They must demonstrate technical maturity and be able to professionally communicate with team members, management, other department personnel, third-party vendors, customers, and partners. They must work effectively in a team environment. Successful candidates must demonstrate the ability to apply technology to support the needs of Cloud Solutions customer and partners. Key Responsibilities: Specific responsibilities include, but are not limited to, the following: Application operation Duties * Attend to escalations from 2nd line Support where combined technical understanding, platform, process and application knowledge is needed. * Technical Application and Customer deployment Cloud Platform operations * Monitor system status, activity, performance metrics and capacity * Participate in weekly on call rotation * Maintain current system patches and updates * Be first line of contact for daily operations towards our vendors * Maintain up-to-date records of all system assets and licenses * Manage storage volumes and resources effectively * Monitor the elasticity of cloud solutions and report irregularities and identify possible incidents * Monitor vendor performance periodically to ensure that service levels and commitments are being met by both sides * Utilize AI-enabled tools (e.g., chatbots, content creation, competitive intelligence) to improve efficiency, accuracy, and streamline routine tasks while following company AI governance and data privacy standards While the job description describes what is anticipated as the requirements of the position, the job requirements are subject to change based upon any changing needs and requirements of the business.

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Responsibilities

The Cloud Operations Engineer supports and manages the software components of the company's cloud technology stack. Key duties include monitoring system performance, managing cloud resources, and handling technical escalations from support teams.