Cloud Operations Engineer (Paid Internship) at Devoteam

Vilnius, Vilnius County, Lithuania -

Full Time

Start Date

Immediate

Expiry Date

02 Jun, 26

Salary

1153.0

Posted On

04 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Cloud Platforms, ITSM Processes, Automation, Infrastructure-as-Code, Azure Pipelines, Release Planning, Incident Management, ITIL, Problem Solving, Troubleshooting, Communication, Client Service, Team Player, System Administration, Cloud Computing, Networking

Industry

Business Consulting and Services

Description

Company Description Imagine being part of one of the most successful IT companies in Europe, helping customers in navigating the operational challenges of cloud computing. Turn imagination into reality and apply for this exciting career opportunity in Devoteam Lithuania. Job Highlights: Joining more than 10.000 talented colleagues around Europe International career opportunity Cozy working environment in Vilnius and Kaunas offices Job Description OUR NEW CLOUD OPERATIONS ENGINEER As a Cloud Operations Engineer you will operate and manage cloud platforms, will assist both internal and external customers, implement automated ITSM processes and focus on improving and providing significant additional value. You will closely work with Cloud Automation and Platform Engineering teams and will be responsible for proactive configuration changes, ensuring minimal operational disruptions delivered via infrastructure-as-code, Azure Pipelines, or direct configuration in the portal. In this role you will also be involved in release planning and Cloud Center of Excellence (CCoE) planning to provide feedback and prepare for operational requirements. SOME OF YOUR RESPONSIBILITIES: Operating and maintaining cloud platforms Performing monitoring of systems for errors, failures and capacity issues Detecting, solving and escalating incidents to appropriate support teams Performing patching Initiating the Incident Management process and coordinating Major Incidents as well as carrying out the other ITSM processes Establishing and updating documentation and procedures Qualifications SOME OF OUR REQUIREMENTS: Excellent communication skills both verbal and written, as well as fluent in English Open and collaborative with strong focus on client and/or customer service experience Problem solving and troubleshooting ITIL knowledge Your Highlights? You are highly interested in IT and Cloud Computing You have a high level of professionalism while dealing with challenging work situations You are an excellent team player and always ready to assist your colleagues You are not a cloud expert but eager to learn with trainings and certifications that we’ll provide to you It would be awesome, if you have: Understanding of cloud computing technologies and knowing at least one of cloud providers (Azure, AWS, GCP) A foundation in system administration (Windows and/or Linux), including performing backups, upgrades and patching Understanding of IT infrastructure topology, including public and private cloud, networking, virtualization, identity, security and storage WHAT YOU CAN LOOK FORWARD TO: Becoming a part of very specialized team who will support your ability to succeed A challenging and exciting career with an international perspective and opportunities High level of trust and competency to make your own decisions A warm and talented culture with a focus on business, but knowing that family always comes first Access to international network of specialists within the organization to build your rep and skills A salary 1153 EUR gross per month Additional Information At Devoteam Lithuania we have created a culture of honesty and transparency, inclusion, and cooperation which we value a lot. We are looking for colleagues, who are highly motivated and proactive, not afraid of challenges. We are highly invested in the career path development of our employees, and we offer and support possibilities for further training, certification, and specialization. Contract type: Internship

Responsibilities

The Cloud Operations Engineer will operate and manage cloud platforms, assist customers, implement automated ITSM processes, and focus on continuous improvement. Responsibilities include monitoring systems, detecting and escalating incidents, performing patching, and managing major incidents and ITSM processes.